Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,036 total


January 23, 2018

They got your back

While this happened nearly 2 year ago, it still brings a lump to my throat at what "could have been." Our dog Mocca -- at the time a 9 month old puppy -- managed to slip her collar and run out into traffic. She was hit by two different cars, but thanks to the emergency vet clinic, our normal vet, and some divine help, she ultimately made a full recovery. PetsPlusUs made it EXTREMELY easy for us to simply go forward with all the vet's recommendation to help in Mocca's recovery. Making the claim was extremely easy -- just have the printed form with the policy number, let the vet fill in what was required for Mocca's care, and submit the forms. Within days, the claim was processed and the funds were back in our hands.

Insurer: Pets Plus Us

By: Scott

Useful
January 23, 2018

Simple and Easy

We have a 2 year old English Bulldog who has had a stint of issues. It is great to know we have Embrace in our corner, she is seen treated and we know it’s covered and we can not worry. The process has been simple and easy to submit claims and follow up if needed. Embrace was one of the best pet care items we purchased with our baby girl.

Insurer: Embrace

By: Leah

Useful
January 23, 2018

The customer web site portal access and claim submission process are exceptionally efficient!

The claim submission process was easy and uncomplicated. The claim review follow-up response was less than 48 hours and reimbursements were quickly made thru the mail or by direct deposit. Embrace Pet Insurance delivers the quality service they advertise!

Insurer: Embrace

By: patrick

Useful
January 23, 2018

Best pet insurance I have ever found!

This is the best pet insurance I have ever found and I did a TON of research before deciding on Figo. I even recommend it to everyone I know, or will listen. The plans cover things I would never have even thought about being covered. Only pet insurance company that offers 100% coverage after a yearly deductible.

Insurer: Figo

By: Katrina

Useful
January 23, 2018

Always top notch

We always have prompt and accurate service with our claims, cat's and dogs and are usually paid within 3 weeks.

Insurer: Embrace

By: Mary

Useful
January 23, 2018

The claim was processed quickly.

The claim was processed quickly.

Insurer: Trupanion

By: Berenice

Useful
January 23, 2018

Everything went so smoothly.

Everything went so smoothly. We had enough concerns for our dogs health that it was a Godsend to have Trupanion quickly and hassle-free take care of our claim. We are so thankful that we had Trupanion to help us through this stressful time.

Insurer: Trupanion

By: Daryl

Useful
January 23, 2018

So easy to file claims

So easy to file claims

Insurer: Trupanion

By: Cheryl

Useful
January 23, 2018

Very pleased with your prompt,

Very pleased with your prompt, predictable service. My only, well, not a complaint just a request, itd be nice to be able to see online which parts of a vet bill are not covered and why. Thanks!

Insurer: Trupanion Canada

By: Viktor

Useful
January 23, 2018

Very pleased

as a veterinarian and as a pet owner who has had 2 pets go through significant illnesses, I have been very pleased with Trupanion's capability to deal with my questions/concerns and to quickly approve treatment for my pets and my clients 'pets

Insurer: Trupanion Canada

By: Dr.

Useful

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