Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified January 08, 2018

My dog wouldn't have lived this long if it wasn't for Trupanion.

Duke is my child. He is also my service dog. I don't get $ from others for his care. After spending $18K on him for special food, surgeries, meds, I just got Trupanion 2 yrs. ago. It has enabled me to keep the child I love as long as I can. People think he is much younger than his age. Even though I am a disabled nurse and pick up things that are wrong with Duke, having this insurance has been a lifesaver for him and me!

Insurer: Trupanion Canada

By: Cherie'

Useful
January 08, 2018

Great!!!

The service was so fast. Lulu has a growth. I asked if it would be covered and Embrace got back to us in 3 days. Amazing!

Insurer: Embrace

By: Jacqueline

Useful
January 08, 2018

Amazing Experience

We have been beyond thrilled with our experience! Healthy Paws has helped to make what would have been difficult decisions regarding the care of our dog a total no-brainer! Also, I cannot believe how easy and uncomplicated it is to submit a claim. I would recommend Healthy Paws to absolutely anyone.

Insurer: Healthy Paws

By: Maja

Useful
January 08, 2018

No hassle coverage of total hip replacement in my working dog!

Embrace communicates both when your claim is received and in a week when it is covered or not (I guess- never been turned down).

Insurer: Embrace

By: Sonja

Useful
January 08, 2018

Consistent and reliable

Healthy Paws is easy and hassle-free, and very consistent about their coverage even when my dog Leland had to undergo an expensive ACL surgery. I joined after leaving Trupanion, who reserves the right to pick and choose what they cover on a case by case basis, and I couldn't have made a better decision.

Insurer: Healthy Paws

By: Bryan

Useful
January 08, 2018

Great staff

The rep understood was patient and help me through I felt pretty silly after that all it was an email with my photos to the claim dept. She told me not to worry! I went into a complete brain fog my mind was on my pet! She was very kind and understanding 10stars not enough thoughtfulness is what every pet owner needs from your company that is exactly what I got . Way to go !!! One happy customer!

Insurer: Trupanion

By: Kimberli

Useful
January 08, 2018

Very professional

Sterling was very professional and helped me with my questions. He even went the extra mile by helping me with my dogs claim forms.

Insurer: Trupanion

By: Catherine

Useful
January 08, 2018

Thank you Trupanion!

Thank you Trupanion for helping to save our Kayla last month! The expenses were over $12,000 for her surgery and care. It would not have been possible without Trupanion.

Insurer: Trupanion

By: Nancy

Useful
January 08, 2018

Extremely happy

As always, we are extremely happy with all of our interactions with customer service and overall in being a Trupanion customer! I have no doubt we will have all of our future animals signed up with Trupanion! One suggestion: It would be great and very convenient if the invoice submitted could be associated with the claim in customer portal so it could be viewed at same time as reviewing claim details. Like a link that when clicked opened a pop up window showing submitted invoice. Something like 'click here to view invoice associated with this claim '.

Insurer: Trupanion

By: Marianne

Useful
January 08, 2018

Misinformation

The miss information I was provided with resulted in me losing over $500 out of pocket on the first claim I submitted

Insurer: Trupanion

By: Noah

Useful

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