Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


January 11, 2018

Excellent insurance, excellent customer service

Embrace provided excellent coverage when we needed it for a serious autoimmune disease and hospitalization. Claims processing was prompt and easy.

Insurer: Embrace

By: Beverly

Useful
January 11, 2018

I have been paying a lot of money ...

I have been paying a lot of money and every year it has gone up. Always have to provide more information to have it reimbursed. Nit picking everything.

Insurer: AKC

By: Rick

Useful
Verified January 11, 2018

bogus

Made determination for a skin lesion and refusal to cover the surgery prior to EVEN receiving the diagnosis of the excised lesion as it was sent to CSU for pathology report which takes 7 days, even refused to pay on appeal "calling it a lesion(means nothing) and not the confirmed diagnosis of pyroderma which my dog has had for some time, BOGUS, will cancel my Ins after paying FOR 7 YEARS,

Insurer: Trupanion

By: Bruce

Useful
January 11, 2018

Gracious staff

Staff are gracious and concerned each time we call. Coverage has been adequate and fair. We have been very happy with our decision to be part of the Trupanion family.

Insurer: Trupanion

By: Maria

Useful
January 11, 2018

Extremely understanding.

My almost 12 year old dog died the night before. Youssef was extremely understanding and comforting during this difficult time for me. He took time to answer my questions about claims I still needed to file and what the process of cancelling would be now that my baby girl is gone. Thank you so much!

Insurer: Trupanion

By: Megan

Useful
January 11, 2018

Happy with coverage

Trupanion provided coverage for two of my pets (both are now passed away). I am happy with the coverage and service I received from Trupanion and will likely use Trupanion again in the future for new pets.

Insurer: Trupanion

By: Leslie

Useful
January 11, 2018

holistic care

Pet insurance is the best thing for a healthy life of a beloved pet. Love the fact that I can take my pets to a holistic vet and Chinese herbs and alternative treatments are covered. My pets are doing very well with the holistic vet...thank God.

Insurer: Trupanion

By: Cynthia

Useful
January 10, 2018

Great Product.

Have had insurance for two years. Had a claim when just a little pup. Was handled well. We enjoy the peace of mind of having financial protection against major pet bills. Great product at a reasonable price.

Insurer: PetPartners

By: Forrest

Useful
January 10, 2018

Would Recommend

I'm happy with this pet insurance. I have an 8 year old pit bull that we've had insured through ASPCA since he was a puppy. He never had any illness or accident so we went years paying the monthly premium without using the insurance so I considered it somewhat of a waste of money for several years. However, I'm glad I kept it because my dog had a tplo surgery with a hefty bill, among other procedures done in the past cpl years that I was paid out on and it helped tremendously. I do think it's a high monthly cost and it does go up as your dog gets older so I'm not sure if having it on him as a young dog was necessary but I would definitely recommend it to anyone considering it. That being said, if I get insurance for another pet, I will wait until they are at least 4 or 5 to start it.

Insurer: ASPCA

By: Carmen

Useful
January 10, 2018

very happy

my dog Shanelle had a bad Bladder infection they handled it very good and fast, I'm very happy i only had to pay my deductible

Insurer: Embrace

By: stephie

Useful

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