Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


January 17, 2018

Peace of Mind

I have insured 2 beagles with Embrace insurance and have never encountered any problems with submitted claims. Having this insurance gives me peace of mind that I will be able to afford treatment that is needed. I have found the process from submitting claim to payment very efficient!

Insurer: Embrace

By: Janet

Useful
January 17, 2018

Embrace is amazing! I recommend it to every pet owner I meet!

Embrace is always quick to reimburse me after any veterinary visit or prescription refill. The claims are easy to submit -- via fax by vet's office or through a scanner PDF as email attachments -- and Embrace always communicates to me about the status of my claim. They even email me to check to see if my reimbursement had gone through. As much as we love our furry companion, Embrace loves them too with clear communication and fast service. Maila's most recent accident entailed an overnight stay at an emergency clinic, shots, fluids, medication, and surgery. Without Embrace, I would have had to find over $3000 to keep my baby alive. Solely from my experience from the first policy I purchased and on, I recommend Embrace to every pet owner I know (They have no referral program that I am aware of).

Insurer: Embrace

By: Mai

Useful
January 17, 2018

Quick turnaround

Embrace has been great! The claim process is so easy and turn around time for repayment is quick, they even offer direct deposit! Customer service is great, I never have any issues with my many questions being answered.

Insurer: Embrace

By: Lauren

Useful
January 17, 2018

ASPCA and my little dog, Clay

A friend recommended ASPCA insurance after her dog was diagnosed with cancer. I finally signed up for insurance after we suspected our dogs got into rat poison. We spent over $1000 at UC Davis. After that day, I promised myself I would never be without animal insurance for as long as I had a pet. Fast forward to October of last year, we observed that my dog wasn't feeling good. Just as luck would have it, his symptoms became more pronounced after hours. We took him to the emergency vet and learned that he was diabetic. He had to stay overnight for aggressive treatments and observation. That visit cost me $1,1820. Believe it or not, I had forgotten that my dog even had insurance. A month later, I remembered that my dog has insurance and I submitted the claim 11-30-2017. ASPCA reimbursed me for the amount of $954.42. The money was in my account on 12/20/17! I cannot thank ASPCA enough! I have been recommending them to everyone that I know that has pets!

Insurer: ASPCA

By: Ashley

Useful
January 17, 2018

Highly Recommend Pets Plus Us

Our Alaskan Malamute basically tore his ACL and needed surgery. Pets Plus Us covered the cost of the surgery as well as the medications and the laser treatment to help expedite the healing. Any questions we had we called, somebody answered and were really nice, polite, caring, and EASY to deal with! Had the reimbursements directly deposited into my bank account- No fuss! Quick and easy. A pleasure to deal with. So glad I went with Pets Plus Us! Worth every dollar!!

Insurer: Pets Plus Us

By: Jennifer

Useful
January 17, 2018

Easy claims process

Claims process was simple and reimbursement was timely. The direct deposit feature is very convenient.

Insurer: ASPCA

By: Heather

Useful
January 17, 2018

Worst pet insurance I've EVER had - AVOID

We have had pet insurance for 15 years for our pets and have never experience the pathetic treatment we received from Healthy Paws, I am disgusted. Our 7yo Jack Russell somehow developed an abscess in her jaw, possibly from an injury we just don't know. As a result she underwent surgery to remove four teeth due to the abscess. Healthy Paws covered nothing. Most plans do not cover dental cleanings or prophylaxis, and I understand that, this was NOT the case. Had the dental problem came from an injury it is covered, however, I have no idea how this happened, it could very well have been an injury that caused the abscess. I finally found out of the denial almost a month after submission of claim. I would never ever recommend this company. Heading to Nationwide Pet Insurance as advised by my Vets staff.

Insurer: Healthy Paws

By: Bruce

Useful
January 17, 2018

The best

Love pets plus us, covered the tests and it was quick and easy.

Insurer: Pets Plus Us

By: Richard

Useful
January 17, 2018

Claim got paid, and it was fast

The claim process was fast and fair. My vet submitted the claim, I got an email telling me that it was under review, then an email telling me it was approved and the amount I would get. Very easy. Worth it.

Insurer: Embrace

By: Judy

Useful
January 17, 2018

Great experience

Embrace made it possible for us to get our dog the care she needed to save her life during the holiday season. We had no problems with submitting claims or getting approval. Nothing we've submitted has ever been denied and the process is incredibly quick and easy. Thanks Embrace!

Insurer: Embrace

By: Stepfanie

Useful

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