Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


January 24, 2018

Wonderful service and response time!

The service is great, the app lets you to send all information instantly so your refund comes back quickly!

Insurer: ASPCA

By: Brian

Useful
January 24, 2018

Very pleased

Originally I was leery about pet insurance, but after being “burned” from not having it with my last furry family member, I thought I would give it a try. I have to admit I’m a happy Embrace customer and I have had no problem with any of my claims to date. Embrace does what they say they will do. I give all my friends and family the same advice, INSURE YOUR PET ASAP!

Insurer: Embrace

By: ri

Useful
January 24, 2018

Awful

I have a 4 year old Australian Shepherd and he had an ear infection before I bought insurance through Embrace. Because of this ear infection it is now being called a pre-existing condition not coverable any time through this insurance and he had a skin rash recently after we had insurance for over a year that required veterinary care and that was lumped with the ear infection and considered a pre-existing condition but the rash happened during the policy period. Really is my dog the only one that gets an ear infection and allowed only one in his lifetime or one rash and then it is considered a pre-existing condition.

Insurer: Embrace

By: eva

Useful
January 24, 2018

Excellent service... always there to answer any questions.

It was my first time getting pet insurance, and at some point I didn't have the correct information for the file. This company went above and beyond to complete the file. Any time I had a claim, it was refunded within a few days. Their customer service representatives are amazing!

Insurer: Pets Plus Us

By: Lorie

Useful
January 24, 2018

Grateful

I am so grateful that my vet told me about Trupanion. This insurance has been a lifesaver for our dog who has multiple health issues. The company has been wonderful about making sure that she gets the treatment that she needs. I can't recommend Trupanion highly enough!

Insurer: Trupanion

By: Sharon

Useful
January 24, 2018

Stand by word

I love that you stick to your client's policy, and seamlessly provide "approval" with proper documentation, and no stress to your clients. This is very important to me. When our pets are in need of attention, its nice to know that we can count on our insurance to do their part. Thank you!

Insurer: Trupanion

By: Jill

Useful
January 24, 2018

The customer service is the best I’ve ever encountered.

The customer service is the best I’ve ever encountered. And the insurance is good too.

Insurer: Trupanion Canada

By: Michael

Useful
January 24, 2018

Trupanion always comes through for my dogs,

Trupanion always comes through for my dogs, within the coverage parameters.

Insurer: Trupanion Canada

By: Mary

Useful
January 24, 2018

Claims processed quickly.

Claims processed quickly. Coverage is great!

Insurer: Trupanion

By: Mary

Useful
January 24, 2018

It is expensive monthly,

It is expensive monthly, but Trupanion is very good about covering medical issues that arrive.

Insurer: Trupanion

By: Michelle

Useful

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