Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


November 20, 2018

Claim submission

The claim processing takes a bit longer, but other than that all good. They handle the claims accordingly.

Insurer: Nationwide

By: Janet

Useful
November 20, 2018

Claims made simple and convenient

Nationwide has made the claim process simple and they are paid promptly! I love knowing there is backup care for my dog.

Insurer: Nationwide

By: Carolyn

Useful
November 20, 2018

Would rather have it than not

Having pet insurance is probably a good idea provided you don’t own a disease-prone dog for whom coverage exceptions are made. Our mixed-breed dog enjoys good health. we are satisfied with the reimbursements we’ve received for periodic health care and treatments.

Insurer: Nationwide

By: Mary

Useful
November 20, 2018

Help when you need it the most

Teddy, my 14 month old miniature schnoodle, decided that white cap mushrooms were something he wanted to eat. 30 minutes after ingestion, he started to de-compensate very rapidly. He was vomiting and had diarrhea, and his abdomen was rigid. I immediately took him to my local vet, not really observing the speed limit, but I got to the vet in time for the little fellow. The bill was pretty expensive, but saved my puppies life. Nation Wide Pet insurance came in and reimbursed me the entire visit minus the deductible with no questions asked. Teddy is doing wonderful and we have him on a 12 step program for mushrooms anonymous.

Insurer: Nationwide

By: Jason

Useful
November 20, 2018

This insurance is terrible and I cancelled it

they Created duplicate policies and when they realized their mistake they cancelled and started a new one. Now claiming that she had pre-existing conditions.

Insurer: Nationwide

By:

Useful
November 20, 2018

Takes good care of my fur family

Nationwide takes good care of my fur family. Easy to send claims online and I do like that you can get reimbursement straight to your account now.

Insurer: Nationwide

By: Michelle

Useful
November 20, 2018

Quick and easy

The claims process was very quick and easy. We received our reimbursement with 2-3 weeks. So far, the service has been as promised.

Insurer: Nationwide

By: Sung

Useful
November 20, 2018

So happy to have pet insurance!

I'm offered Nationwide's pet insurance through my work and I am SO GLAD that I signed my dog, Bowie, up. Within the first 3 months of having Bowie, he's had two surprise visits to the emergency vet: One for a tooth removal and another for a stomach x-ray. It's been a whirlwind, but it's been incredibly helpful to not only have insurance, but Nationwide insurance. Their customer service is excellent, and they make it very easy to check in on pending claims. I do wish that claims could be filed a bit faster. It's taken a month for each of my claims to go through, which can be a bit overwhelming. Still, though, I've had no problems so far. Love it!

Insurer: Nationwide

By: Amanda

Useful
November 20, 2018

Despite some small pitfalls, overall an excellent policy.

Costs related to chronic feline renal insufficiency can be exceedingly expensive, especially during the later stages of the illness. Despite my belief that prescription renal food (and other prescription diets) should actually be covered for illness (and not considered only for wellness claims), Embrace has quickly processed my other related reimbursements in a professional manner. I am thankful that my pet, in the late stages of this horrific disease, can be cared for by my veterinarian, without a huge financial toll.

Insurer: Embrace

By: Holly

Useful
November 20, 2018

Thank you for covering Coco's recent surgery.

Nationwide covers unexpected medical costs of our dog, and that is very helpful. The reimbursement is received in a timely fashion.

Insurer: Nationwide

By: David

Useful

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