Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They're Excellent!
My Vizsla, Trooper, is an adorable, energetic boy that has been a part of our family since he was 7 weeks old. He loves snuggling with all of us, going for walks… And eating socks. He’s done this four times. I’ll spare you the gruesome details, but the first three were not an issue. The fourth one was the magic bullet. It was lodged in his gut and surgery was required to remove it. My mom used to laugh at me for having health insurance for my dog. She doesn’t anymore, after she saw just how wonderful the folks at Healthy Paws were in our time of need. The app is easy to use, very helpful and I even filed my claim with it! Their follow-up is amazing, very friendly and I was receiving my settlement within about 10 days or so. I can’t speak highly enough of Healthy Paws. I’ve heard too may horror stories exactly like this one from family and friends, so Trooper has been covered with Healthy paws insurance since he was a puppy and they’ve always been wonderful to us. I’m happy to say his surgery went well, he’s healed up fine… And we have a strict protocol on sock storage now.
Insurer: Healthy Paws
By: Matt
Lack of communication skills
Sadly, this is was one of the worst experiences ive had with Nationwide pet care. I typically enjoy the user friendly interface, feel like the reimbursements come back in a good time. However this last experience has been dreadful. I send in 3 claims and with one, received feedback that detailed invoice was needed and needed to be sent again. I went in and attached all needed information and referenced claims, called 3 times on different days to follow up, tried to email multiple times, tried to speak to someone, anyone to make sure all needed information was there. No updates, kept getting the run around and no one was able to give me straight and direct information.
Insurer: Nationwide
By: Brittany
NW did a fantastic job in assisting us in our time of need with our puppy and showing genuine love for our pet
NW did a great job in immediately responding to our claim and covering a significant portion of our puppy's surgical procedures. This procedure was certainly unexpected and in the end saved his life. We're grateful for NW covering his surgery and how he's more than back to his old self, happy as can be. Additionally, it was great to receive follow-up emails from NW checking on Simba and showing ultimate care and concern for our dog.
Insurer: Nationwide
By: Christopher
Amazing
We have had pet insurance with your company for both of our dogs. I love the low premium. Excellent customer service. Reimbursement of expenses incurred for our dogs has been a blessing. Without the insurance coverage we would be in deeper financial debt. The reimbursement time is reasonable. I love being able to have 24 hour access to my account too.
Insurer: Nationwide
By: Canella
Loving Healthly Paws for 7 Years and Counting
I've had Healthy Paws for my dog's 7 entire years of life (and counting) and it was a wonderful decision. The claims process couldn't be easier. They are always fair and fast. They sometimes even send personal notes to check in on my pup. They are very affordable, with lower than expected increases in monthly premiums as my dog has aged. I don't remember if they were the cheapest. I'm sure you can always find a cheaper plan... but at what real price? I know when my dog's curiosity gets the best of him that Healthy Paws has my back.
Insurer: Healthy Paws
By: Steve
Not your typically insurance company
I have had 2 major claims in the lifetime of my policy. The claim process is easy and simple and can all be done online. Trupanion has always paid the full amount of the bills (according to policy coverage) without any questions or denials. The claims are processed in an efficient manner. Other than the higher cost of the policy, I think trupanion is a great company and will use with any of my future pets.
Insurer: Trupanion
By: Shelley
Pet insurance is the best!
Have had this insurance since our dog was 8 weeks old. Recently having health issues in his older years & so glad insurance is there to defray costs and allows us to pay for the treatments he needs.
Insurer: Nationwide
By: Debbie
Great customer service
Recently our 12 year old lab had a serious medical issue that required a trip to the emergency vet clinic. We filed a claim which was approved and quickly processed. The claim form is very easy to complete and only required the vet to fill in a few items, thus saving them time. We were very pleased with the entire process and would highly recommend Embrace to other pet owners. Having the insurance gives us peace of mind and really helps cushion the cost of an unexpected and costly emergency.
Insurer: Embrace
By: Tom
Slow processing claims
Everything is fine except claims processing time which seems to take close to a month.
Insurer: Nationwide
By: Tami
Trupanion is a fantastic pet insurance company
I have Trupanion pet insurance on my three dogs. One was an American bulldog named Hopie Too, The other two are Faith and Charity and they are Olde English Bulldogges. When Hopie Too died of lung cancer in April 2018 at the age of seven , Trupanion was there every step of the way. Even though I am a veterinarian, I knew my own dog needed more care from a specialty center than what I could provide. The medical bills got very high but Trupanion paid 90% of her bill. My two other dogs also have issues . My one dog Faith was diagnosed with bilateral hip dysplasia in October 2014 when she was eight months old and Trupanion has been paying for her biweekly Adequan injections for the last four years. My other dog Charity has allergies and they have been paying for her Apoqel medication for the last year along with her other two surgeries in the last year. The claim form submission was very easy and reimbursement was very quickly. I highly recommend Trupanion as a veterinarian and also as a pet owner. Lisa A Mazzochi DVM
Insurer: Trupanion
By: Lisa