Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,829 total


January 01, 2019

I had a good Experience

My poor Dachshund dislocated her hip. Thank goodness for PetsBest. I sent in my claims..... very easy with the App. They paid my big and small claims I sent in. If you don’t want to call them they even respond through text message. The company is good and Like any insurance company make sure you review your contract and ask questions before purchasing to see which plan works best for you.

Insurer: Pets Best

By: Shaunise

Useful
January 01, 2019

I'm so happy I have you in our corner!

I am so happy I can continue with Nationwide coverage for Tipper. You have been a Godsend through all of his allergies, health issues and injury! Thank you for all you do and keep up the great work and customer service!

Insurer: Nationwide

By: Gretchen

Useful
January 01, 2019

Thank you trupanion

Huge thank you to the woman I spoke to on the phone; she brought me up to speed on the claims process, which was quick, easy and efficient! Thank you again!

Insurer: Trupanion

By: Keri

Useful
January 01, 2019

I refer people all the time

Easy to submit a claim and claims are processed quickly. I'm very happy with Trupanion and I refer people all the time.

Insurer: Trupanion

By: Deborah

Useful
January 01, 2019

Easy to submit a claim

Easy to submit a claim and quickly assessed.

Insurer: Trupanion

By: Cindy

Useful
January 01, 2019

Experience was positive

As always, our experience was positive. It was dealt with quickly and efficiently.

Insurer: Trupanion

By: Brenda

Useful
January 01, 2019

First claim process was explained well

First claim process was explained well, processed faster than expected. Very easy process.

Insurer: Trupanion

By: Troy

Useful
January 01, 2019

Puts your mind at ease

It took a bit of time but I was informed during the entire process that the first claim always take a bit longer, so I wasn't surprised or worried when I didn't hear back right away. The day she went in for surgery she also got her monthly allergy shot (which is a pre-existing condition for her) and a vaccine she was due for, and they were able to suss out those line items in the bill with ease and only count the surgery. The whole process was simple on my end and let me know that if her tumor hadn t been benign then it would be a quick and easy process to get her treatment covered. Puts your mind at ease.

Insurer: Trupanion

By: Emily

Useful
January 01, 2019

It took over 3 weeks

It took over 3 weeks to process an ongoing medication payment of $35. This is a very long payment process and trupanion has deteriorated greatly in turn around payment process.

Insurer: Trupanion

By: Ann

Useful
January 01, 2019

always impressed with the turnaround

It's so easy to submit a claim via email. Confirmation of receipt of the invoice is quick & payment is just as quick. I'm always impressed with the turnaround.

Insurer: Trupanion

By: Peggy

Useful

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