Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very pleased
Very pleased with their efficient and thorough review and prompt response to claims.
Insurer: Trupanion
By: Vidhya
HealthyPaws Saved My Dog's Life!
Where to begin... we rescued an adult German Shepherd a few years ago, and enrolled him in Healthy Paws right away (like my other dog). That was the best decision I've made, as we are now the proud owners of a "$10,000 dog". Yes, $10k. That's how much his vet bills cost to save his life. My male german shepherd had difficulty breathing, and had a pneumothorax from an unknown growth on one of his lung lobes - long story short I had to rush him to veterinary ER for emergency open heart surgery to remove the mass on his lung and fluid/air buildup. I remember calling Healthy Paws from the vets office literally shaking after the vet told me it was going to cost close to $10 grand to save his life. The customer service I received over the phone was amazing - they verified they would be here and boy were they! Quick claims processes, and I was able to make the right decision. Instead of being unable to afford a $10k vet bill, we paid the diagnostic fees and 10% of all medications and surgical bills (and his long vet stay). Healthy Paws is worth every penny - you're buying INSURANCE as RISK MANAGEMENT, so the $100 I pay per month for both my dogs is well worth it. Healthy Paws customer here for life.
Insurer: Healthy Paws
By: Hana
Couldn't be happier
My fur babies have always had insurance. I recently changed to Pets best and couldn't be happier! From the user friendly web site and claims process to direct deposit reimbursement! Exceptional insurance coverage at an affordable rate! Thank you for being the PETS BEST EVER! THE NAME SAYS IT ALL??
Insurer: Pets Best
By: Farrah
Simple process
I had been up all night at the hospital, and the ease of filing the claim was so appreciative. The claim process didn't take that much time at all and it direct deposited into my account. I even got an email apologizing for the delay in my claim status when it hadn't been that long!
Insurer: Pets Best
By: Brianna
All went smoothly
I submitted 9 claims from the previous six months on 4 of the 6 cats we have insured with Pet's Best. It all went smoothly and I'm satisfied as always.
Insurer: Pets Best
By: Liz
It's even easier now that they process the claim while I am at the vet's office.
It's even easier now that they process the claim while I am at the vet's office.
Insurer: Trupanion
By: Cathy
Good no claims and excellent customer service
Being able to get an estimate of the payment before leaving my vets office is amazing and no claims to file. Payment is extremely quick. Most times in less than a week.
Insurer: Trupanion
By: Richard
Great service however I think we were overpaid.
Great service, however, I think we were overpaid. We have a 100 deductible on our policy. It appears we were paid 90% of the total bill with no deductible.
Insurer: Trupanion
By: Kerry
Highly recommend Trupanion
I would absolutely recommend Trupanion for pet insurance. My mom also has Trupanion. Excellent coverage and service.
Insurer: Trupanion
By: Maureen
Easy, quick and thorough!
The preapproval happened within about five minutes at the Vet, and then just a day after submitting the final invoice that was approved. Just a couple days after that, the check arrived in the mail! Very smooth. So glad we have Trupanion for our sweet pup.
Insurer: Trupanion
By: Elizabeth