Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank you so much for helping me assure Rich has a long and healthly (and happy I hope) life
Claims possessing is easy and I can interput policy! Have recommend to two friends.
Insurer: Nationwide
By: Mary
Nationwide is on your side
I guess they are good overall for an insurance company. Ive never used anyone else so dont know. THeir claim process time seems to take forever but then the last one only took 3 days which i didnt understand. I think the biggest complaint i have had is lack of communication. They dont send you emails or texts to tell you when there is an issues with your claim you just wait and have to go online to the site to figufe it out! Its really frustraiting and wastes alot of time time we could be getting it fixed and paid. The things they exclude or call pre existing is pretty extensive too but i guess most companies are only out to see how much money they can not pay out really, all insurance is a scam mostly but what are you gonna do? So i guess its not been bad so far and with these pets im glad i have something.
Insurer: Nationwide
By: Jason
Excellent customer service and claim handling
Our 12 year old Chihuahua Jake was referred to a specialty veterinary hospital this year after a heart murmur and elevated kidney values were found during his annual exam. He had a number of tests including an ultrasound, echocardiogram and advanced blood work and was diagnosed with both heart and kidney disease. He also had an emergency visit during this time due to a reaction to a medication. Embrace handled all the claims quickly and covered the expenses without question. The deductible was also reduced since Jake had no prior claims. Whenever we have dealt with the customer service team, they have been efficient and very pleasant to deal with. We highly recommend Embrace!
Insurer: Embrace
By: Deb
Couldn't get any easier
My dog has diabetes and is on insulin and several other medications. When I purchase the medications, I forward my receipt to pets best via email and receive reimbursement in a few days. The process couldn't get any easier.
Insurer: Pets Best
By: Beth
Pretty easy
My First time I thought it was pretty easy the only thing I didn't understand was why my 1 claim turned into two claims.
Insurer: Pets Best
By: Eva-Maria
Very helpful
I had several claims. I spoke with customer Service and they were very helpful. They sent me claim forms snail mail. The form was very easy for this old person to fill out. I included vet reports and invoices. I had email responses that my claim was received, was being processed, and subsequent updates, including that my check was mailed. I received the check and details of payment. Impressive!! Good experience.
Insurer: Pets Best
By: Linda
Clear explanation of benefits
I receive notification that our claim was received and then notified when process complete. Explanation for claim very well explained and then received my check extremely promptly. Claim was for a visit to vet for eye issue. Still had some deductible to pay and then Reimbursed for the remainder.
Insurer: Pets Best
By: Jennifer
Claims are handled professionally and very quickly.
Claims are handled professionally and very quickly.
Insurer: Trupanion
By: Don