Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 23, 2019

Not dependable, corrupt, doesn't give you what you signed up for.

I won't get into details as it's the same review scades of others on this site have given. In order to avoid having to pay, this company will twist around whatever your pet is experiencing, to link it to some preexisting condition (even if it's unrelated). No wonder their rating is so abysmal!

Insurer: Petsecure

By: Katherine

Useful
July 23, 2019

Very satisfied and easy to make claims

I’ve only had the policy a few months and it’s been easy to file claims and get my reimbursements . Very happy with the plan so far

Insurer: Nationwide

By: Deborah

Useful
July 23, 2019

Great

We had rescued a pitbull and had gotten the insurance through our vet and it's the best decision we ever made. Our pit had sooo many problems but trupanion paid 90% of all her bills. There was an initial deduction per issue but if reoccurring no questions asked and we always received a check within the week. Their customer service is fantastic and you always talk to a person. They paid for the stay while recovering after surgery and when she passed they sent a card. Really can't say enough great things.

Insurer: Trupanion Canada

By: Dani

Useful
July 23, 2019

Our beloved Boston

Trupanion has been a life saver in helping us with all our medical costs for our Boston. He has epilepsy and with the help of Trupanion it makes it more affordable to help him with all his needs.

Insurer: Trupanion

By: Joseph

Useful
July 23, 2019

I have spent a considerable amount of money on insuring my golden retriever.

I have spent a considerable amount of money on insuring my golden retriever. She is healthy but each time I put in a claim there was some reason or another that prevented any form of reimbursement. I am disappointed in your insurance. I am weighing whether to continue.

Insurer: Trupanion

By: Laura

Useful
July 23, 2019

I asked my vet which insurance company I should consider.

I asked my vet which insurance company I should consider. After reviewing ease of signing up felt confident any claims would be straight forward to file. I'm very pleased to have chosen Trupanion.

Insurer: Trupanion

By: Brian

Useful
July 23, 2019

Two Claims, One Deductible

The deductible I paid in February was continued into a claim in July. Much appreciated.

Insurer: Trupanion Canada

By: Robert

Useful
July 23, 2019

Quick and easy

Quick and easy. Thank you!

Insurer: Pets Best

By: Natalia

Useful
July 23, 2019

Extremely easy on line

Extremely easy on line. Had immediate verification that my claim was received and continual feedback so I knew it was being processed. Very satisfied

Insurer: Pets Best

By: Janice

Useful
July 23, 2019

I will be recommending Pets Best

The best part of the experience was the very honest and direct email about there being a bit of a backlog in processing, while this isn't "good news" it's the news I needed so I wasn't on pins and needles wondering if there was an issue with my claim. My sweet Shepherd is healing nicely and it's good to know the insurance is worth every penny I've paid into it. I will be recommending Pets Best, not just pet insurance, to anyone I know who has a four legged loved one!

Insurer: Pets Best

By: Stephanie

Useful

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