Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,807 total
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Excellent
Excellent service but sometimes claims take too long to be paid.
Insurer: Nationwide
By: Maria
Figo provides great service for a great price.
FIgo has been easy and efficient to work with. Their plans have fair-prices, good coverage, and they process claims quickly. We have had other pet insurance but none have been as pleasant as figo. We are very satisfied with their service!
Insurer: Figo
By: Jennifer
Questions of Customer Service
I am a recent "joiner" of pet insurance. When my mom passed she left us her two dogs which makes a total of 4 in the house. I started to calculate wellness visits, and heart work meds as well as two possible needing dental work this year or what if there were an accident. A few months into buying this through my employer's benefits, we had an accident. Dog hit by car. Not fun. But I have to say the process was super easy. I even wrote Customer Service to ask a question and they were quick to reply and with good info. A few months later it was time for heartworm med. Again I submitted my claims which were super easy, Three dogs had their claims paid but one didn't Again I wrote Customer Service, Again, super quick to reply and they replied with good info. That dog's claim was coming through just got a little delayed. Great Service and we are feeling very safe knowing if something were to happen again like our dog being hit, we have security.
Insurer: Nationwide
By: Amanda
Ease of filing.
Certain vets that I have been to, submit the forms on the day that you go, so that is incredibly fast. That was in Florida. Now in New Jersey the vet does not submit the forms, I have to. That takes longer but it is still a great service.
Insurer: Trupanion
By: Jennifer
Prompt and easy service
Easy to make claims and your response is prompt.
Insurer: Trupanion
By: Sarah
Fast and reliable
The staff at Deer Creek animal hospital filed the paperwork and the remaining balance was exactly what I expected after the Trupanion portion was taken care of. It was a painless process.
Insurer: Trupanion
By: Rhonda
I've always had a good experience with Trupanion - but this last claim has been slow.
I've always had a good experience with Trupanion but this last claim has been slow.
Insurer: Trupanion
By: Oonagh
I had Trupanion for my last dog and never had any problems with claims.
I had Trupanion for my last dog and never had any problems with claims. They were processed quickly and the staff was always very professional and helpful. I have told friends about Trupanion.
Insurer: Trupanion
By: Francine