Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easier than I thought it'd be
I was very skeptical of pet insurance as one of my friends had pet insurance and when her dog needed surgery, her pet insurance didn't cover it. I called ahead to confirm the types of things that were covered and everything I asked them about, they said they covered. I was still skeptical but I went ahead and purchased the insurance. I have two dogs and I've had both of them get their yearly physical, both have had teeth cleanings and everything has been covered exactly as they previously stated. Filing the claim hasn't been 100% easy but I'd still give them an A for ease of use. Using the app, filing the claim is pretty straightforward. The only reason I don't give them 100% is because you have to visit a website to find out the status of the claim (the status is not available in the app). But making filing the claim is def the most important part!
Insurer: Nationwide
By: Kaiti
Don’t buy it
They will manipulate your claims to deny the claim based on history that has absolutely nothing to do with his the actual injuries. Pet hospital was also aware and it took this company full month to deny my claim and charge me for new month. Even on their site it says 5-7 business days on claim approval or denied.
Insurer: Figo
By: Mer
Peace of mind
We are so thankful for our pet insurance that we have on all 3 of our dogs. While I've heard people say they could go for years without using it, I say but in those times of emergency it gives us such peace of mind to know we can take them to get the care they need. We previously had an uninsured dog and in a very short time spent thousands of dollars trying to save him and we said never again would we go without insurance on our dogs. I recommend this company all the time to people because it's been that good for us. On our recent emergency we had our $100 deductible out of the $1700 bill. Usually the entire balance is covered once we reach our deductible but in this case we started on a Sunday at our primary vet who then they sent us to an emergency hospital which caused us to max out the benefit for our pups illness so we ended up having to cover an additional $200 but it was far better than having that entire bill to cover on our own. Having experienced dog illness with and without insurance I can say we would never again be without pet insurance and VPI has been wonderful for us to deal with. I pay the bill on Care Credit and by the time I receive a bill I've been reimbursed from VPI.
Insurer: Nationwide
By: Janice
Great insurance!!!!
Unfortunately, my pooch has had an emergency surgery and a major cut on the pad of his paw. Nationwide Pet Insurance has been there to help both times, and they even helped with his latest wellness visit. The claim process was super easy. I'm so thankful for this pet insurance!
Insurer: Nationwide
By: Christine
No hassle insurance
I have an English Mastiff pup who has had Giardia and Nationwide covered 90% of the vet bills and even covers his preventive medication monthly for fleas and ticks and heart worm! I highly recommend them!!
Insurer: Nationwide
By: Amy
Awesome!!!
It was a blessing to have the ability to have my pet checked out and taken care of without the worries of how I was going to cover the bill. After paying for the services and submitting the claim the turnaround time was perfect. Thank you.
Insurer: Nationwide
By: Trina
Easy processing
Everything is smooth with processing and claiming.
Insurer: Nationwide
By: Katrina
Just get it!
There is not enough space on this form for me to write how thankful I am to Healthy Paws. My dog has a series of seizures which required hospitalization and long term treatment (including chemo). Just to give you an idea, the first few days of the ICU were about $3,000.00. Six month in, the healthcare expenses have been closer to 9K. As promised, Healthy Paws covered 90 percent of the treatment and processed all the reimbursements in a matter of days. We were so impressed. Turns out our dog has better health insurance than we do! I would strongly recommend anyone with a pet to purchase Healthy Paws insurance.
Insurer: Healthy Paws
By: Raul
Awful
I have paid this insurance for 4 years. Just made a claim and now it appears nothing is covered. Special need from our Vet but this company doesn't want to pay anything. I am done paying this monthly high cost for nothing.
Insurer: Trupanion
By: Donald
I only wish I had my dog’s insurance
My English bulldog Phoebe is the most active dog I have ever had—I think there’s a German short haired pointer trapped inside her body. Phoebe tore her cranial cruciate ligament. Surgery and rehab fees were over $4,000. She had previously had eye surgery for distichiasis, which was also costly. Nationwide has been wonderful. All the bills were promptly paid and there was no dispute over the billing. (I’m wondering if people who complain don’t realize that they need to submit the vet’s notes along with the bill). I recommend Nationwide to everyone, and my vet says she will be telling other clients about the great service I have received from Nationwide.
Insurer: Nationwide
By: Marjorie