Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Not worth the money
My husband and I decided to try this since it was offered through his employer's insurance plan. Our dog has Separation Anxiety due to a previously crappy life in and out of dog shelters and bad homes. He is on a prescription through our vet for Clomicalm to treat his anxiety. We were not told beforehand about it being considered a pre-existing condition, and I was actually told in the beginning by a Nationwide customer service rep that his medications would be covered as long as it wasn't preventative (such as flea/tick or heartworm). After I go to the trouble to get my vet's office to send over the prescription for his Clomicalm to Nationwide, I follow up with them only to be told they wouldn't cover it because it was a pre-existing condition. While I understand the need to have this rule for human insurance policies, I think it's dumb that they are applying to a pet's policy. The policy also has a $250 deductible, which honestly, is roughly what my dog's yearly vet bills total anyway. This is sych a waste of money. This insurance is only good if your pet is undergoing some massive surgery for cancer or something (which, to be honest, is when you really need to make the decision to put the animal down anyway since they don't live as long as we humans do). My husband and I are canceling our policy.
Insurer: Nationwide
By: Dorie
Dissappointing at best
With the claim of being associated with the ASPCA, I had high hopes for this insurance company. Unfortunately, 90% of my claims have were denied. My dog had an accident and injured his rear knee before coverage. They use that accident to lump most of my additional claims as a preexisting condition because of his knee injury. The dog is sick with a cold, well that is a previous condition, the dog got allergies during the coverage period, you guessed it, that is a preexisting condition. Do not waste your time or money with this insurance company.
Insurer: ASPCA
By: Alex
Super easy to file and got reimbursed easily
Super easy to file a claim, no push back or anything unpleasant at all. I just attached the vet invoices and submitted on my phone, and waited a few days and my claim was processed without any difficulties.
Insurer: Nationwide
By: Tong
Very pleased with my insurance.
Very pleased with how the claims are handled. I just wish the price of the insurance wasn't so high, it keeps going up each year.
Insurer: Nationwide
By: Kathy
Nationwide takes the stress out of worry if we are going to be able to afford the necessary care for our dog.
We are so very glad that we got Nationwide Insurance for our golden retriever, Bogey, when we first got him. We have had two other Goldens before him and both had extensive medical issues which costs thousands and thousands of dollars. We will do anything to be able to take care of our doggies to the best of our abilities. We decided, this time, to purchase pet insurance and Nationwide had the best coverage for the best monthly premium. Nationwide has been wonderful. Our vet submits our claims directly so we don't have to do any paperwork. Nationwide pays in a very quick manner. We are very pleased and so happy that we purchased Nationwide Pet Insurance. Thank you for all you do.
Insurer: Nationwide
By: Trish
Nationwide has great coverage and I don't know what we would do without them.
I would have to give you an A+++. You make our life easier just knowing we have such awesome health coverage for our dog Cloey. She is getting older and so are we. It is tough when you're on a fixed income but knowing we can depend on Nationwide when it comes to Cloey's vet bills. You process claims quickly. Thank you for your great service.
Insurer: Nationwide
By: Michelle
Simple process
It's a simple process and they get the job done. I have peace of mind knowing my dog is protected.
Insurer: Pets Best
By: Sheila
Claims
Claim is process quickly and check is in the mail to me.
Insurer: Trupanion
By: Peggy