Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Gracie is much better
Gracie’s eye issues are much better. I appreciate the ease and promptness of payment of claims
Insurer: Nationwide
By: Laura
Piece of Mind
My boyfriend and I are first time dog parents. Ollie, our dog is everything to us. He is now 18 months. A little over a year ago few of our friends, also pet parents recommended getting insurance for him. Of course we thought about it but didn’t do. When, Ollie was 7 months old he jumped into the air to catch a ball and hit his leg on the metal part of our chair. I thought his leg was broken. $600 later, Luckily for us nothing was broken, just needed some rest. We got insurance the next day. A couple months ago we thought Ollie was choking or something was stuck in his throat. When to the vet insists on a x-ray, our bill was $543. It was kennel cough. I summited a bill to nationwide and it was covered. Took a few minutes to do. I highly recommend pet insurance thru Nationwide. As a first dog parent. The vet hotline answers all my questions and even call back to check on him.
Insurer: Nationwide
By: Nadia
Simple process, very timely fulfillment!
I've had to submit a couple of claims recently and each time I've been thrilled with the ease at which I can file an electronic claim, the timeliness in which the claim is processed, and the rapid reimbursement.
Insurer: Nationwide
By: Damian
Best
The best decision I made when getting my puppy was getting nationwide pet insurance and it's so easy putting in a clam
Insurer: Nationwide
By: Brandy
Vets don't always state diagnosis.
Claim finally paid. Prescription food should be covered.
Insurer: Nationwide
By: Julie
Worst customer service I've e4ver received from Nationwide
on 8/6/19 called and spoke to a customer service agent named "Michelle" who couldn't have been more rude and uncompassionate. My Furry child, "Princess" is 5 and she rescued me after I lost my 14 y/o long hair GSD who I insured w/Nationwide when she was 18 months old. Princess was in a quick kill shelter in Tx when she was rescued by Give A Dog a Home German Shepherd Rescue in Sebec, Maine. Imagine the feeling Princess must have had in Tx, given how intuitive the breed is, then to ME which is a different climate etc.- So she had some diarrhea, that wouLd be almost expected wouldn't it? No- Not for Nationwide because after Princess had an encounter with a porcupine WHICH REQUIRED HER TO BE SEDATED WHICH IN ITSELF MAY CAUSE DIARRHEA, which I took her to the emergency room for you said she had gastroenteritis as well as a dermatitis- SHE HAS NEITHER OF THESE!!!!! on 8/9, I took Princess to her regular vet and have sent the doctor notes as well ( FYI- No indication of any of the issues you've said are pre-existing) a review request form and asked that I receive a conformation that the documents were received- OF COURSE I'VE RECEIVED NOTHING. If all the exceptions on the policy are not removed I won't be renewing my policy and I'll go to Embrace, a company who even rewards veterans for their service in the form a of a lower cost for pet insurance w/ equivalent or better coverage if you're a USAA member- which I am and have been for over 4 decades now. Nationwide has lost its way
Insurer: Nationwide
By: Mark
Easy-peasey
Nationwide makes things so easy! My vet filed the form and a reimbursement check lands in my checking account a week or so later!
Insurer: Nationwide
By: Liza
I am so glad I bought this pet insurance!
Didn't think we needed pet insurance since our Macy was a mixed breed. Turns out getting comprehensive coverage for Macy was the best decision ever! Coming from a rescue we were taking our chances on her overall health issues, and believe me, she has had some issues. Nationwide Pet insurance has really helped with the expense of taking care of our puppy's issues and has done away with the added stress of having to choose between her medical care and our budget. Thank you Nationwide!
Insurer: Nationwide
By: Marian
Fast process of claim
Very easy to send in claims and fast payment.
Insurer: Nationwide
By: TODD
Learning pet insurance
Learning the ropes of pet insurance. Had 20 years work experience doing mental health billing. This is a new world. Filing pet claims manually by mail, finally got online web access, as I’m on the smartphone most of the time. Nationwide has processed claims VERY timely, paid well on well visit part of insurance, EOB’s explained clearly what is deductible on other claims.
Insurer: Nationwide
By: McGhee