Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They care about you until you actually submit a claim
I do not recommend healthy paws. I’ve always loved them until I’ve recently actually had to submit a claim. They asked for additional documentation before they could complete the claim, so I sent them everything they asked for. They then just continued sending me emails saying I was missing documentation and every time I emailed back with the same documents they never answered my emails. I emailed and called their customer service line too and never heard from anyone. Then I got an email today saying my claim was closed because of not receiving the documents they were asking for
Insurer: Healthy Paws
By: Ashley
Terrible Terrible Terrible
Terrible rude condescending people . Worst service possible. Takes forever to pay claims..STAY AWAY. It seems they only post the five star reviews ????
Insurer: Trupanion
By: Steve
Thank you Healthy Paws for your quick claim service
Our Henry is recovering nicely, His doctor says he will make a full recovery and be able to run again. Healthy Paws Pet Insurance made that possible. I didn’t have to make a decision based on money, but rather one based on long-term quality of life. This is his second TPLO and they have paid in excess of $8,000. I hope I never have to use his insurance again. He does too! Sincerely, Teresa Shrowder
Insurer: Healthy Paws
By: Teresa
ASPCA Pet Health Insurance Makes it Easy
Our Scipio has been a customer of ASPCA for more than two years and we and he are very satisfied. We have submitted several claims, all of which were paid promptly and accurately. ASPCA's web-based system makes it easy to submit and track claims, and the EOBs are clear and simple to understand. I would highly recommend ASPCA to other pet owners.
Insurer: ASPCA
By: Peter
Easy to understand and use.
Fast no hassle claims and easy to understand.
Insurer: Nationwide
By: Charlotte
After awful experiences with three other companies, I thought pet insurance was just a scam. Healthy Paws changed my mind!
I have had awful experiences with three other pet insurance companies and had almost given up on the entire industry; but when we adopted my pup two years ago, I decided to give Healthy Paws a try. Two years later, Wally started limping, and now three months later, he's had major knee surgery followed by eight weeks of twice weekly hydrotherapy. I submitted the receipts expecting to get the run around. Instead...two weeks later a check showed up in my mailbox! Healthy Paws' easy process and expedience made a stressful experience so much easier, and cheaper too.
Insurer: Healthy Paws
By: Rachel
Everything about this has been a pleasant surpris
Your coverage and customer service have been a surprise and a comfort to this dog owner. I had been warned not to buy pet insurance as other policies often cover almost nothing. Even my vet told me not to bother. But Nationwide has changed all that for me. Your claims process is easy and straightforward. And your coverage of bills has been more than fair. It is a comfort knowing that I can give my dog the care he needs without worrying about the cost. I was surprised again today with an email asking how my dog was doing after you covered several bills. Thank you, Nationwide. I will NEVER be without your pet insurance again!
Insurer: Nationwide
By: Andrea
Nationwide has been an excellant company to deal with so far..
I originally had VPI and now Nationwide Pet Insurance since Maddie was 6 months old. I have had excellent service both in inputting claims, and payment. If there were any questions regarding the payments, all I had to do is call and ask. excellent service so far and I hope it continues.
Insurer: Nationwide
By: Margaret
Nationwide takes care of my Doberman!
I have a very complicated Doberman. He sees more doctors than I do to address his many health issues. To that end, I submit several claims a month. Nationwide has always been fair and helpful throughout the claims process, quick with payouts for claims, and has really good customer service. I highly recommend them to any pet owner and will never have a pet without coverage from Nationwide.
Insurer: Nationwide
By: Jennifer
I will never be without pet insurance!
Our dog developed allergies just after his 7 months b-day. Lots of trips to the vet, lots of special food, lots of tests. We finally ended up at the specialty vet and without Nationwide Pet Insurance, it would have been challenging to have all of the testing done that he needed to determine what he was allergic too. The claims process was easy and the reimbursement payment was timely. Our out of pocket cost was manageable and now his allergies are under control!
Insurer: Nationwide
By: Carrie