Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I hemmed and hawed about which pet insurance company to go with. Due to per medical condition coverage limits and $50 per incident deductibles as well as coverage exclusions I wasn't going with this company. My friend and I basically made a spreadsheet, read reviews, etc. Coverage for exam fees was important to me. I work at an emergency/specialty vet hospital and the exam fees start at $175. I did not want to find myself in the position of having to choose between taking my dog to an ER/vet vs. worrying at home. Too many times I've seen sad outcomes when owners have waited due to financial concerns. Two fellow employees chose ASPCA. After hearing that baby gates and ice packs needed for surgical recovery were covered I was sold. I made the right decision. I've filed four claims, each one was processed and reimbursed in a very reasonable amount of time. There was no back and forth asking for more info, etc. (something I frequently see with other insurers). Don't hesitate to go with this company, you'll get great coverage and equally important, peace of mind.
Insurer: ASPCA
By: Laura
I’m always pleased with Nationwide
Customer service always excellent and my claims are taken care of in a timely manner
Insurer: Nationwide
By: Ellen
Excellent insurance coverage
Excellent insurance that covers all illnesses. Easy to file a claim.
Insurer: Nationwide
By: Susan
Great company
You are fantastic! Your claim process is very easy to navigate online. Your representatives always answer any questionsI I have and are helpful in navigating the insurance information.
Insurer: Nationwide
By: Ruth
Best pet insurance around
Nationwide is a great choice for our pet insurance. They process our claims promptly and their customer service is wonderful. Their claims process in general is smooth and easy to follow. Highly recommend.
Insurer: Nationwide
By: Miriam
Maxie's coverage from the time of her accident until today
Both VIP & Nationwide (when they took over the insurance) have been excellent in helping with the costs of Maxie's care. I would never look for another insurance company or dispense with insurance for any dog we have.
Insurer: Nationwide
By: Miroda
Excellent insurance company. Make sure to get the wellness.
It took awhile for our first illness claim since we were only with Nationwide for a short time. They did a thorough check to make sure it wasn’t a pre-existing condition which it wasn’t. It was denied as pre-existing. They approved after our Vet contacted Nationwide and explained Emma never had pancreatitis before.
Insurer: Nationwide
By: Ellen
It's easy to file a claim and the reimbursement is timely
The process is easy beginning to end
Insurer: Nationwide
By: Jean
Biggest scam on the planet
The lowest score you can give is a 1 but this mess of a scam organization deserves a zero or less. I cannot get anyone to talk to me and the one person who did could not answer my questions and was like pulling teeth to get me transferred to the "specialists" they kept referring to. Come to find out I have been shoveling money every month for insurance that covers nothing. Basically they found a reason not to pay for anything my pet needed and claimed breathing difficulty as a pre existing condition. This after being told during enrollment that if my dog did need surgery it would be covered. Absolutely horrible. Do not make the same mistake I did give this company a single dime.
Insurer: Healthy Paws
By: REBECCA
The insurance is expensive but sure glad for it when my dog has a problem.
Jack is 11 yrs. old. He had throwing up in 2015 and had all the tests then. They never came to any conclusion what his problem was. Had the same problem again recently and treated him for multiple things it could be. The insurance certainly was a big help both times.
Insurer: Nationwide
By: Gail