Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


September 06, 2019

Dependable

My small 8 year old fur baby Luna got attacked by a big dog during a hike, aside from the grief of seeing her helpless and sick, the anxiety on the cost of her treatment did not help too. But I’m thankful I have Nationwide Pet Insurance for her, they are a big help financially and lessens the stress we are having while we patiently wait for Luna to recover.

Insurer: Nationwide

By: Pinky

Useful
September 06, 2019

Easy breezy

filing claims is convenient, and reimbursements come quick.

Insurer: Nationwide

By: Hilary

Useful
September 06, 2019

Fast, reliable, kind!

Claim reimbursement in the past has taken forever, but I appreciate the speedy approval and reimbursement I’ve received lately! It feels great to not have to worry about how to pay for expensive treatments on a recurring basis. If I ever need to call, I speak with a compassionate animal lover - and not just an insurance company.

Insurer: Nationwide

By: Aryn

Useful
September 06, 2019

Worth the premium

This insurance is worth while. They pay claims

Insurer: Nationwide

By: Sherry

Useful
September 06, 2019

You take too long to reimburse

Everything is good accept you take too long to reimburse

Insurer: Nationwide

By: Christel

Useful
September 06, 2019

Healthy Paws is the best!

I woke up one morning and my 3 year old cat was limping on a hind leg. I took him to the vet only to find he had a broken hip that needed surgery. This was devastating news! There were 2 surgical options and my vet could perform one if them right away. The other option required a specialist. Since he had been sedated to take the x-rays, the vet needed to know the answer quickly. First, I contacted Healthy Paws Customer Service to see if the surgery was covered by my plan. The woman who took my call could not have been more sympathetic and reassuring. She assured me that with my policy, both types of surgeries were covered and let me know about the deductible and other details of the policy. She was very kind and did her best to calm me down and put me at ease. After weighing our options for the surgery, since the surgery that required a specialist wouldn't be able to happen for 5 days due to their schedule, we went ahead with the surgery our vet could perform. All went well, and we were able to bring Oreo home. The day after the surgery, he wasn't eating or drinking much, and contacted the vet. They suggested we bring him in. They felt it might be due to pain, and prescribed a larger dosage of pain meds and also gave him an appetite stimulant. The next day, Sunday, we saw that his leg appeared to be swollen. We took him to the emergency vet, who let us know it sometimes happened in cases like this, and to follow up with our vet the next day. We did, and because he was out of the anti-inflammatory they prescribed, they prescribed more, and additional pain meds. A week later he went in to have stitches removed, and he will return next week for his 30 day check-up. Filing a claim was so easy! I just snapped pictures of the invoices and doctors notes and uploaded them into the Healthy Paws app. Within 10 days, I had been reimbursed for everything but the cost of the doctors visits, the deductible and 10% of the remaining costs. It was deposited right into my checking account. Oh! I forgot to mention, I also received an email from Healthy Paws asking about how Oreo was doing! I though that was really nice! I can't thank Healthy Paws enough for all of their kind, supportive and compassionate service. I highly recommend them to everyone who is shopping for pet health insurance.

Insurer: Healthy Paws

By: Christy

Useful
September 06, 2019

Best pet insurance experience

I've been with trupanion for 7 years and always had a great experience with all the claims I've made.

Insurer: Trupanion

By: Denise

Useful
September 06, 2019

Great Experience with Trupanion!!

Very easy to submit, timely reimbursement, accurate!!

Insurer: Trupanion

By: Jane

Useful
September 06, 2019

Quick and friendly claims process

Trupanion processed the claim quickly and without any issues or any input required on my end claim was submitted by my vet.

Insurer: Trupanion

By: Chris

Useful
September 06, 2019

Great company

Very pleased with quick turn over time of claims, no hassles

Insurer: Trupanion

By: Debi

Useful

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