Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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EXCELLENT
Freddy was very sick and needed emergency treatment. My claim was dealt with very efficiently and I received a check and statement within 10 days.
Insurer: Nationwide
By: GARY
BEST insurance you can ask for
I've never imagined pet insurance could be this fantastic - but it is with FIGO! We have had ZERO hassles with this insurance, and they are quick to process claims and send a check - usually within a week. Their customer service has been super friendly and personable. They have covered all of our pup's needs from surgery, meds, xrays, to vet visits - we couldn't be more relieved to have the assurance we are covered no matter what happens! THANK YOU to FIGO - we recommend you to everyone we know with a pet!
Insurer: Figo
By: Rebecca
Couldn't ask for more
I have had Healthy Paws for just over five years and not a day goes by that I'm not grateful that I found them and that they're as great as they are. My dog has had the misfortune to have been diagnosed with two major medical problems: Inflammatory Bowel Disease with Lymphangiectasia and just a couple months ago with Transitional Cell Carcinoma. I've been able to proceed with treatments I'm not sure I'd be able to afford without insurance and focus on doing all we can to give my girl the best quality of life for as long as possible. Any time I've had to call customer service, the representatives have been super friendly and well informed. Over time there have also been additional little gestures like getting emails asking how my dog is doing and wishing her well just. That just makes the relationship feel more than transactional, which is nice.
Insurer: Healthy Paws
By: NZ
Excellent service!
I am very happy with HealthyPaws. They have never made an issue when paying the medical claims that I have submitted for my dog. My dog has been having on-and-off urinary issues, and they have covered all the cost without asking questions. This is unusual with pet insurances (or insurances in general) and really appreciated. It has given me the peace of mind that I needed to take care of my dog.
Insurer: Healthy Paws
By: Paola
Happy to have Nationwide Pet Insurance
Very quick claim turnaround. Thanks for being there for "Ike"
Insurer: Nationwide
By: Mary
Claim
It was nice to see that the reimbursement for my claims were as expected. Nothing hidden that was not covered. So up front I was well informed so there was no surprise when the claim was reviewed. Thank you!
Insurer: Embrace
By: Julie
Easy and processed quickly
The hardest part was scanning my documents - and honestly, that’s not that hard. I attached them to an email, got a confirmation reply, and shortly thereafter had my EOB and reimbursement. The process is super simple, and they have FAQs and even videos to walk you through submitting claims. Everything I expected to be covered was covered. Couldn’t have asked for a smoother claim.
Insurer: Nationwide
By: Katie
Healthy paws is great and so glad we had it when our young dog Zoey got sick and had to be hospitalized for two nights ..
Love healthy paws and very grateful we had it when our young dog Zoey took sick and had to be hospitalized .. the claim processing was fairly quickly and reimubursement also into my bank account .. customer service very helpful to answering all my questions
Insurer: Healthy Paws
By: Kimberly
They give fraudulent information
I had this insurance for years & when I needed them they failed. Read the small print. I tried to change my insurance coverage 3 years ago and I was denied.
Insurer: Nationwide
By: Lamantha
Dependable friendly help when you need it most
Finn is a basically a healthy dog who went through a bad time. The comfort of having Nationwide being there to help us through this time let me know I could provide the care we needed to get him back on his paws again.
Insurer: Nationwide
By: Deborah