Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Clarification
I love working with you guys. You do a great job supporting my animals. I only have two comments. I wish there was an option to add on dental insurance to a current policy without getting a whole new policy. I also do not understand the deductible. I have been paid on several claims for anything and then was denied because I didn’t meet my deductible. Does this have to be met for each claim or combined claims? And does it max out and then you start over? Thank you! Sarah
Insurer: Nationwide
By: Sarah
easy and painless
it was simple to get my claim together and processed and i was surprised to actually get some money back so quickly.
Insurer: Figo
By: mina
I wish people insurance was so easy!
Our American Bulldog Mix (Bella) had to have a mast cell tumor removed, without much warning. Suddenly, we were hit with more than $1600 is bills between the doctors visit and the surgery. We've had Healthy Paws insurance for both our dogs so I knew the claim process would be easy, but that ease is sure appreciated when you're dealing with a 100 lb patient who refuses to wear a cone (she would thrash to the point we thought she'd bust a stitch) and thus needed either me or my husband to be with her... for TWO weeks! It took five minutes to file the claim, and we received our reimbursement before her stitches were even out. Then Healthy Paws followed up with a lovely email checking to see if she was okay. All of our beautiful dogs have been rescued after experiencing terrible trauma as puppies, so having insurance has allowed us greater peace of mind to take care of their needs. I always recommend Healthy Paws! I tell my friends to get it as soon as they have a pup... not to wait. If we're lucky to not have to use it, BONUS! Thank you, Healthy Paws. Keep up the great work!
Insurer: Healthy Paws
By: Lori
Great quick service
All claims have been quickly resolved with no problems.
Insurer: Nationwide
By: Mike
Peace of mind
Our dog had a rather large abscess that ran from her eye to her lower jaw and into her nasal cavity. She was very, very sick and required hospitalization. We weren't sure what Nationwide would cover, but were very happy and surprised on how much they did cover. It was peace of mind. One less thing to worry about as we were navigating her illness. Uploading claims were super easy and paid within a week, if not less. Nadine isn't out of the woods yet, and may need a surgery on her eye, but we feel confident that we have the right insurance policy to help us navigate this health crisis.
Insurer: Nationwide
By: Janice
Fabulous customer service
Excellent customer service and speed of assessment and payment of claim.
Insurer: Trupanion Canada
By: Candace
Prompt payment
I always get paid quickly
Insurer: Trupanion
By: Susan
Excellent service.
Prompt resolution, always helpful, easy process to file a claim.
Insurer: Trupanion
By: Judy