Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


November 13, 2019

The best!

Hartville pet insurance is the best. The ease of this sight and the quickness of answers and claims is wonderful. Highly Recommended!

Insurer: Hartville

By: Karen

Useful
November 13, 2019

Not what it used to be

When I first got a policy for my dog, it cost me $41.00 a month to have a $250.00 deductible and 90% coverage. The last couple years price has gone up and the coverage has gone down. I just down graded to have 70% coverage and a $500 deductible to bring the bill down to $37.00 (I’ve never received a check because fortunately we haven’t had any major costs). Not two months late the same coverage now costs me $46 a month. I had to bring my dog to the ER the other day for the first time and I was hopeful I would finally be thankful for his insurance. Nope. It cost me $550. After my deductible of $500 and only getting covered 70% of $50 I’ll get a check for a whopping $35 check. I’ve easily spent $1000s Over the past 5 years. I wish i just put $40 a month into a separate account for my dog and will likely start doing that soon instead. At the least I will be searching for a better insurance company that doesn’t repeatedly increase in cost and cover less!

Insurer: Healthy Paws

By: Nicole

Useful
November 13, 2019

Extremely pleased with ASPCA pet insurance

This is the first time as being a dog owner that I purchased pet insurance for my two doggies. I reached out on social media to see what my friends used, and also used the internet to see reviews and compare prices. I did a lot of research before making a decision and am extremely pleased with this pet insurance. Submitting a claim is easy and it is always paid in a timely fashion. When I have called the company with questions I have reached someone with ease and my questions were answered on the first phone call.

Insurer: ASPCA

By: Karen

Useful
November 13, 2019

Pain to deal with

I used them before with my previous cat and they were a pain to deal with, took months to process the claims, but it got done, so I decided to use them again with my current, big mistake they have gotten even worse, and less reliable still same deal where you have to fight and call constantly to get anything done and it takes forever. I highly recommend considering other insurances, I've heard good things about healthy paws, and nationwide.

Insurer: Pets Best

By: Megan

Useful
November 13, 2019

Kept me advised of claim status and paid quickly.

I appreciate that you kept me posted on the status of the claim and paid in a very short period of time. Easier than my own health insurance!

Insurer: ASPCA

By: Mindell

Useful
November 13, 2019

Go somewhere else

Terrible review time on the claims only to have it denied. When i asked for an explanation on why it was denied I was not given a proper explanation. They only care about making sure they get paid every month cause they called me and email me day after it was due. Go some where else to get your insurance. I did and would not recommend this company to any one.

Insurer: Pets Best

By: Arnold

Useful
November 13, 2019

Excellent Service

Pet Best responded very quickly and paid the vet direct. The vet normally wanted money up front but worked with me and they filed direct with Pet Best. Pet Best paid the vet directly. I highly recommend Pet Best for pet insurance.

Insurer: Pets Best

By: Bette

Useful
November 13, 2019

Love Pets Best

We love our Pets Best insurance. We still have an outstanding claim though and that concerns me.

Insurer: Pets Best

By: Rebecca

Useful
November 13, 2019

Well-communicated

Though my claim was quite small, Pets Best treated it as if it were just as important as a much larger, more complex claims. The only small issue I have was that the response seemed to take a bit too much time, though I did appreciate the email sent to tell me that they were working on it.

Insurer: Pets Best

By: Paul

Useful
November 13, 2019

Estimates

I was fortunate enough to see to specialist on a condition for my pet and was able to take those diagnosis and estimates to Pets Best for consideration if it would be covered or not.

Insurer: Pets Best

By: Hunter

Useful

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