Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


Verified December 20, 2019

Excellent Insurance Company for your pets

Trupanion Pet Insurance is the best. Excellent customer service, the process for submitting a claim is very easy, each claim we have submitted for our dogs was processed in a timely manner. Would highly recommend this company to all dog & cat owners

Insurer: Trupanion

By: Sue

Useful
December 20, 2019

Very responsive with processing claims which reduces financial stress associated with high medical bills

Excellent insurance company that has delivered a +1 experience for me with every claim!

Insurer: Healthy Paws

By: Timothy

Useful
December 20, 2019

Have two bulldogs and ASPCA has always been there for us

ASPCA is a responsive insurance for pets. They have always taken care of what is supposed to be done per our policy.

Insurer: ASPCA

By: RHONDA

Useful
December 20, 2019

Worst exprience in processing claims

Delays, excuses, more delays...this is not what I expected. Pet Best takes 45-60 or longer to process claims. Even with pet records and receipts.

Insurer: Pets Best

By: Kim

Useful
December 20, 2019

Quick processing of Rx Claims

I've been using the VitusVet app to process claims and been getting the payments, usually within a couple of days. Because my cat is now on a RX that he may have to take for the rest of his life, I decided to get it from Chewy at a reduced cost, compared to my veterinarian. I wasn't sure whether Nationwide would still cover it and didn't get a real clear answer when contacting customer service. But they came through! I submitted a picture of written scrip from the vet, along with the receipt from Chewy and tow days later, I am depositing the payment! Now we can both save money (Nationwide & me)!

Insurer: Nationwide

By: Sue

Useful
December 20, 2019

Great service, excellent coverage

For a low price, we always receive excellent, no-fuss coverage. They even do the legwork of requesting any additional information directly from your vet!

Insurer: ASPCA

By: Roberto

Useful
December 20, 2019

Best decision I’ve ever made

3 months after I enrolled my cats in Figo, one was diagnosed with diabetes. Her care is very expensive. With having figo, I don’t have to skimp on the quality of her care. It is literally a life saver for her!

Insurer: Figo

By: Alison

Useful
Verified December 20, 2019

What an amazing experience I had with Trupanion after my dog tore his ACL. Everyone was kind and helpful!

My veterinarian recommended Trupanion when I asked him about insurance when he was a puppy and I am so glad I listened to my vet! Our dog Henry tore his right ACL at the dog park earlier this year and I contacted Trupanion, everyone has been amazing! Most pet owners treat their pets as members of their family, Henry is our little boy and I am so grateful that we have Trupanion insurance. I can't tell you how amazing our experience has been, I would highly recommend Trupanion to anyone that has a pet.

Insurer: Trupanion Canada

By: Lisa

Useful
December 20, 2019

Easy claim process

After her 2nd vaccines it was good to know that filing the claim would be easy.

Insurer: Nationwide

By: Dayanara

Useful
Verified December 20, 2019

Extremely Pleased

Luckily, I have only had to make a couple claims, but Trupanion has made those stressful moments easier because I didn;t have to worry about fussing or arguing about coverage. The direct billing is a dream too. Thanks for everything!

Insurer: Trupanion Canada

By: Melissa

Useful

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