Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


December 21, 2019

Paid promply, compassionate on passing of dog

Took my Great Dane to the hospital and ultimately he had an pneumonia and passed after 5 days in intensive care. Submitted my claim with Figo Pet Insurance and they paid the entire bill of $8500 and $1000 for the passing of my Great Dane. The deductible and co pay did not apply because I took him to the hospital for an emergency. Claim was settled in less than one day and they were very compassionate on the loss. Highly recommend FIGO Pet Insurance

Insurer: Figo

By: Thomas

Useful
December 21, 2019

We had a very positive experience with our very first claim in which our dog was hospitalized.

Less than 3 months after we adopted our dog, Saffron, she was emergently hospitalized for a hemorrhage. Thankfully, she survived and is doing well on prescription food. We were so grateful to have Healthy Paws pet insurance, which fully covered the related hospitalization expenses per our policy. We would have done anything to take care of Saffron, and Healthy Paws made it much easier for us to be able to do so.

Insurer: Healthy Paws

By: Mandy

Useful
December 21, 2019

Compassionate service for financial peace of mind

We were unsure if pet insurance would be worth the investment when we first adopted our puppy in January. HealthyPaws has since saved us ~$10k in vet bills for everything from MRSA to acute gastroenteritis. HealthyPaws has not only given us financial peace of mind to ensure our boy gets the best treatment necessary, but their incredible team has shown genuine compassion when our pup is battling to get better. When you're worried about a family member's life and well-being, it's invaluable to know your insurer has your back. We will never question whether pet insurance is a sound investment again and HealthyPaws will continue to be our choice for Goose and all future pets.

Insurer: Healthy Paws

By: Heather

Useful
December 21, 2019

Without a doubt, the best pet insurance ever!

As the title says, best pet insurance ever. Putting in claims is so easy. I get the vet Bill's emailed to me, so I'm able to upload the receipt. Claims entered in less than 2 min. Recently my claims have been processed and I've been reimbursed in 48 hours......incredible!!!! Signing up for Figo was the best decision we've ever made. I've recommended to several family members and friends.

Insurer: Figo

By: Joshua

Useful
December 21, 2019

Decent coverage for the cost

Like most pet insurance, ASPCA excludes anything that they believe the dog had before its coverage period began. This makes it difficult for people who adopt older dogs. I wish that you could file a claim directly from the app and hope they will offer this feature soon.

Insurer: ASPCA

By: Diane

Useful
December 21, 2019

Not worth the money poor customer servic

We submitted three invoiced all related tobear infection that was finally determined to be a food allergy yet still all got rejected.

Insurer: Trupanion Canada

By: Patricia

Useful
December 21, 2019

My Trupanion Experience

Trupanion is good to respond quickly to your claim and are friendly to talk with when you need to talk on the phone.

Insurer: Trupanion Canada

By: Cynthia

Useful
December 21, 2019

Trupanion is what every Pet Owner Needs!

As always, the claim was process promptly and correctly. Well done.

Insurer: Trupanion Canada

By: Susan

Useful
December 21, 2019

Because she took the reigns on a claim that was not correct and ways to correct

Because she took the reigns on a claim that was not correct and ways to correct

Insurer: Trupanion Canada

By: Donna

Useful
December 21, 2019

Pet insurance

Claim was filed by my vet. It was processed very quickly and paid promptly.

Insurer: Trupanion Canada

By: Nancy

Useful

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