Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,987 total


Verified November 29, 2025

Great customer service

Great customer service. Quick reimbursement. Im very happy with Pumkin and refer them to all my friends and family.

Insurer: Pumpkin

By: Koula

Verified November 29, 2025

Reimbursements are quick and easy

Reimbursements are quick and easy! It was so easy to add a new pet to my existing account as well. Very pleased with Pumpkin!

Insurer: Pumpkin

By: Julie

November 29, 2025

ER Visit

I was told not to get pet insurance but I’m glad I did. My girl has a deductible but I did get reimbursed for more than I thought I would. So grateful and my girl is fine.

Insurer: Pets Best

Veterinarian: All Creatures Animal Clinic

By: Sonya

Useful
November 29, 2025

Easy and Worry Free

Pets Best has been incredibly easy to use and claims move quickly. We have 3 dogs and having Pets Best has removed the stress of having unexpected medical bills. We never have to say no to a test or procedure thanks to Pets Best having our back.

Insurer: Pets Best

By: Lauren

Useful
November 29, 2025

Super simple

The claims process was smooth and easy. Uploading my documents was simple. Understanding what was covered was easy. And getting reimbursed didn't take ages.

Insurer: Pets Best

By: Jamilya

Useful
Verified November 29, 2025

The IT Not good

The IT Not good. EOB not printable or even save readable format. Claims submission forms not always accepted except maybe one / day. Using mac latest m4.

Insurer: MetLife

By: Pete

November 29, 2025

Claim process

The app was down . So the claim process was slow .

Useful
Verified November 29, 2025

Super fast response & support

Super fast response. All claims are thorough and detailed. We appreciate the hassle free and support. We are extremely thankful for Healthy Paws knowing that our dog, Fergus, is in good hands. Highest recommendation.

Insurer: Healthy Paws

By: Tu Do

Verified November 29, 2025

The Good and the Bad

Processing a claim is quick and easy! I am so disappointed that the premium went up more than $10 in one year. At this rate, I might be better off by putting the $77p/mo away. I am also considering shopping around for a better deal when renewal time comes around. What can MetLife do to keep a loyal customer?

Insurer: MetLife

By: Linda Kostenko

Verified November 29, 2025

Very fast response and reimbursement…

Very fast response and reimbursement mail. Thank you.

Insurer: Spot

By: Grace Huang

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