Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified March 02, 2026

The associates I have spoken with have…

The associates I have spoken with have always been extremely helpful, friendly and professional. I find it a bit cumbersome using the app to upload multiple documents, so I typically email them, but otherwise, the claims process is always very speedy.

Insurer: MetLife

By: customer

Verified March 02, 2026

A complete fiasco

A complete fiasco. I still have ot been reimbursed for my claims. Every time I call it is a different convuluted story.

Insurer: MetLife

By: Robin Crawford

Verified March 02, 2026

Great coverage for illness and…

Great coverage for illness and accidents at a very good premium, I am happy that I kept this policy from the time he was a puppy

Insurer: MetLife

By: Winnie Morton

Verified March 02, 2026

So easy to submit claims

So easy to submit claims, process went smoothly and quickly. Very reassuring during stressful time!

Insurer: MetLife

By: customer

Verified March 02, 2026

Timely processing of the claim

Timely processing of the claim

Insurer: Fetch

By: April

March 02, 2026

I submitted a claim for my dog and was…Extremely pleased

I submitted a claim for my dog and was impressed at how quickly they reviewed and completed the claim. They also make sure to get the money that you are to get reimbursed submitted to your account within 24-48 hours. You couldn't ask for better service. I have been with Embrace for several years and I must say they are improving all the time. Also when you call and talk to a representative everyone is so friendly and helpful!

Insurer: Embrace

By: Susan

Verified March 02, 2026

It was easy and quick

It was easy and quick. Thank you

Insurer: MetLife

By: Cherri Gregoire

March 02, 2026

Staff worked with me getting

Staff worked with me getting, y account setup. Reimbursement happened quickly after my invoices were correctly submitted.

Insurer: Pets Best

By: Mary Anne

March 02, 2026

Rate increase with number of claims filed

Slow claims process. They increase rates when you file claims.

Insurer: Embrace

By: Amy K

Verified March 02, 2026

Fetch is always fast and efficient

Fetch is always fast and efficient. Insurance is helpful with routine care but I hold in case of the unexpected emergency. I appreciate this service/company.

Insurer: Fetch

By: Melvin McPhail

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