Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Reliable and dependable
My dog is only 3 years old. Thankfully he’s had insurance since he was months old. That’s why it was super easy and convenient to get his almost 4K surgery for MPL subluxation covered. While they don’t cover the exam fee, I feel reassured that the procedures no matter how pricey cane be done with the best doctors. They were also super sweet and contacted me after to see how he was doing. I feel reassured knowing he will be protected for his hopefully long life with me.
Insurer: Healthy Paws
By: Jessica
If not for you, our sweet Penelope might not be with us today.
Our 6 year old Pug received a bad injury to her nose causing her extreme distress in breathing which is already an issue with this type of dog. She required surgeries, lengthy stays at the animal hospital and extensive follow-up care. The financial burden was astronomical and if not for Trupanion my wife and I would not have been able to afford the over $20,000.00 in medical care necessary to save the life and quality of life of our little girl. We can not truely express our heart-felt thanks for your very affordable insurance that, in today's economy, is so important. I recommend Trupanion to every single one of my friends that have four legged family members. The piece of mind you give us knowing you will be there to assist us in difficult times allows us to focus our attention on what is needed for our dogs and not what can we afford. Again, I can not put in words how grateful my wife and I are for Trupanion. We still have our little girl and she is looking to many many more years of a healthy and happy life.
Insurer: Trupanion Canada
By: Russell
Nation Wide let me down
Nation Wide denied my claim even though my doctor didn't say he had dermatitis before his visit. They took it and used it against my dog.
Insurer: Nationwide
By: Richard
Hospitalized pup over Christmas - Healthy Paws took the stress away
Our dog suffered from very dangerous colitis during this past Christmas and it required a 48 hour hospitalization. In addition to the untimely stress, it also was a very costly experience. But because we were covered by Healthy Paws the damage was minimal and we were very quickly reimbursed in a fair way. HP helps us care for our pup in the way we want.
Insurer: Healthy Paws
By: Jonathan
Simple and easy claim submission, friendly and responsive customer service!
Completely satisfied with the quality of coverage, ease of claim submission, and no-nonsense timely processing of all claims. Customer service is friendly and helpful if you ever have a question. I wish my human health insurance was this simple and straight-forward!
Insurer: ASPCA
By: Carolyn
Responsible Insurnce Company
Healthy Paws has been very prompt in paying claims for our Basset/Pit Bull mix.. She has recently had surgery and Healthy Paws covered the expense. Their premiums are reasonable and their customer service is excellent.
Insurer: Healthy Paws
By: Steven
Better than I ever expected
I didn't have high hopes when getting insurance, but decided to go with Healthy Paws because it seemed the best out of the 3 recommended by our vet and I am glad I did. Submitting claims is easy, response time is quick and they even wrote to check on my pup after an acute illness. Overall, better than any human insurance and I the monthly cost is reasonable.
Insurer: Healthy Paws
By: IL
Erroneous Diagnosis
We signed Odin up at 1+ yrs and were asked for his records. We sent them along and received a note back stating he would not be covered for any future ear infections caused they were likely caused by allergies. This despite the fact that the vet records stated clearly the ear infections were caused by water from swimming. There is no mention of allergies related to his ear infections in his vet records. The letter had a similar response to his intestinal issues - they are categorically a prexisiting condition. The response implied no intestinal issues would be covered so we called customer service to gain clarification. Yes, we understand preexisting conditions specific to his bloody stool. So we asked the rep the question: if he eats a stick and has intestinal issues, will he be covered - the customer service response was "likely not". We were told to contest the response by sending the records (which you and the rep had) and explaining our position.
Insurer: Nationwide
By: Matt
Able to provide top notch care for my pet
My dog Bennie had broken two teeth shortly after I had signed up for the insurance. Working at an veterinary office I was skeptical about signing my own pet for insurance because I had seen what other companies did to clients for their claims process. Thankfully the claims process was simple and thankfully my pup was able to go to the dental specialist and have the teeth repair vs. having them extracted at the clinic I work at.
Insurer: Figo
By: Sien