Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


January 28, 2020

Best decision we made

Buying pet insurance was the best decision we made. After his curiosity got the better of him, our 6-month-old puppy had to have emergency abdominal surgery. Healthy Paws honored the policy quickly and efficiently. Submitting a claim is as easy as uploading a photo of the bill and asking the vet to send records.

Insurer: Healthy Paws

By: Karen

Useful
Verified January 28, 2020

Immediate Review

While at the counter, the technician called you and made my claim. Within 5 minutes she had a reply and was able to charge me the net amount immediately. Now that's service!

Insurer: Trupanion

By: Peter

Useful
January 28, 2020

Thankful!

Not even a year after we got our rescue he had some medical issues pop up. After 2 hospital visits, numerous trips to internal medicine, a trip to the dermatologist, and a trip to the cardiologist, we finally got some answers. It was mentally exhausting and knowing the stress of about $7,000 in vet bills was going to be taken care of by ASPCA insurance, made everything so much easier to cope with. Not once was I questioned. Not once was a claim denied. I uploaded my receipts to ASPCA’s app and within weeks I was reimbursed. I really can’t thank them enough for making this journey so much less stressful. My Gus and I thank you from the bottom of our hearts. Highly recommend.

Insurer: ASPCA

By: Krystle

Useful
Verified January 28, 2020

The best pet insurance provider ever!

I am very impressed by Trupanion! They have amazing service and insurance coverage! I will recommend Trupanion to all of my clients

Insurer: Trupanion

By: Vivian

Useful
January 28, 2020

Must Have!

Awesome customer service and quick claim reimbursements! My companion is alive today because of Nationwide!

Insurer: Nationwide

By: Sandra

Useful
January 28, 2020

So easy!

The claim experience is so easy! I live the piece of mind knowing I have insurance for my sweet dogs

Insurer: Trupanion

By: LISA

Useful
January 28, 2020

In the know

Every time I submit a claim I get a response immediately that you have received it. I then receive updates from you as my claim is being processed. It's nice to know what is going on. Thanks for keeping us updated.

Insurer: Trupanion

By: Cynthia

Useful
January 28, 2020

Thanks, Trupanion!

My two kiddos have been on Trupanion since 2011. Their claims have always been handled in a quick manner, usually via e-mail. I appreciate the fact that when I need to talk to a human one is always available via mail. Service is efficient and friendly. I'm so grateful to have Trupanion insurance for my pets.

Insurer: Trupanion

By: Kathleen

Useful
January 28, 2020

Easy!

Sending the claim in was easy and it was paid quickly.

Insurer: Trupanion

By: Wendy

Useful
January 28, 2020

Overall a great experience

The process overall has been satisfying and claims are managed quickly. However, for more than a year now, there has been a notification that the claims website would be upgraded... is this still happening?

Insurer: Trupanion

By: Laura

Useful

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