Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


February 03, 2020

Healthy Paws is the best..

Healthy Paws’ been with our Golden since she was 2 years old. They never let us down with fast claim process and affordable pricing based on your needs.

Insurer: Healthy Paws

By: Roger

Useful
February 03, 2020

Embrace is the Best

We have been through many situations with our dog, Joey. Embrace has always been compassionate and professional in the claims process.

Insurer: Embrace

By:

Useful
February 03, 2020

Healthy Paws was a Life Saver

Healthy Paws was quick to respond when I submitted a claim, but they also checked on me and my dog after his big surgery. Would definitely recommend their services!

Insurer: Healthy Paws

By: Brooke

Useful
February 03, 2020

Easy Claims and Wonderful Staff

I highly recommend Healthy Paws to all caring pet owners. I recently had to have a procedure performed on my 4 year old pit mix. The claim submission was extremely easy, just had to upload a photo of the invoice via Healthy Paws app. I received the reimbursement within 14 days. The staff is wonderful, they sent an email about 3 weeks after the procedure to check on how Samson was feeling. That was nice to see that they take an interest and care about my pet. Thanks again Healthy Paws.

Insurer: Healthy Paws

By: Tim

Useful
February 03, 2020

This is a rip off

After years of taking my money and not paying any claims I cancelled my policy. I’ve given them over 20 k for 2 dogs. Apparently they wanted 68 bucks for the month and after I questioned it I never heard back from them. The jerks sent my bill to a collection agency without ever informing me. Do not use this company

Insurer: Petsecure

By: Shar

Useful
February 03, 2020

LOVE Healthy Paws!

I enrolled my dog Pearl for coverage with Healthy Paws shortly after adopting her in 2016 and am forever grateful that I did--they've been a terrific partner. I've submitted several claims over the past 3 & 1/2 years, from an illness-related hospitalization to recent CCL repair (knee surgery). The process is simple and takes only a few minutes, and Healthy Paws sends the reimbursement within 10 days. That's a lifesaver--being able to pay down the credit card bill for surgery before the next billing cycle begins is a bonus. I've recommended Healthy Paws to several friends and happily endorse them here. Everyone I've dealt with there has been helpful and friendly, including reaching out to see how my Pearl is doing post-surgery. If you've got a pet and considering pet insurance--and why wouldn't you?--you really ought to go with Healthy Paws. You'll be glad you did.

Insurer: Healthy Paws

By: David

Useful
February 03, 2020

BEST insurance around, best decision I made for my pets and myself

I have had Healthy Paws insurance for both of my pups, ages 5 and 8, and I cannot say enough positive things! I am always able to get the best care for my babies without ever worrying that I can't pay the bill. One of my pups is always healthy and has required minimal medical interventions, but did need two masses removed which certainly could have added up quickly. My 8 year old, however, has had the worst luck and has suffered from cataracts, glacoma, eventual replacement of both eyes with prosthetics, hip dysplasia, luxating patellas, skin rashes, chronic ear infections, one mass removal, lyme disease, and most recently chronic UTIs requiring over 6 months of treatment, multiple veterinarians, and a full abdominal ultrasound. I didn't know all this would happen when I signed up for Healthy Paws, but I'm so grateful I did. I don't want to imagine how my baby would have been if I wasn't able to provide her with the best care possible with the help of Healthy Paws. I have never had to withhold care for her based on my ability to pay, and that is the most amazing part of working with Healthy Paws. I did A LOT of research, and my employer even offers a different (decent) pet insurance, but I decided Healthy Paws was the best option and I absolutely know I made the best decision. With Health Paws there is no annual cap on treatment (had I signed up for any other insurance, we would have certainly capped in 2017 after 3 surgeries and dozens of prescriptions), covers all medications (even her $90/month eye drops she will always be on) and the reimbursement is so quickly direct deposited into my bank account I never need to worry about my finances. Submitting claims literally takes seconds with their app, and I am always bragging to my friends and coworkers about my 90% reimbursement. Several people I know have signed up for Healthy Paws after they've witness our experience. All of that would be enough to rave about this incredible insurance that has truly been a miracle for our family, but it's their customer service that really shows the compassion and love that is behind this company. Every time we're going through something, I have received a personalized email asking about how she is, and wishing us well throughout our care. I am a single person with 2 dogs, and with Healthy Paws by our side I really feel like we have a partner who truly cares about our well being. Caring for a pup with such special needs would feel impossible without this team having our back. I ABSOLUTELY LOVE HEALTHY PAWS, and just writing this review has brought up a lot of emotions because I cannot imagine where we would be without the assistance of such a solid company and the compassionate team of humans that represent them. Choosing Healthy Paws is hands down the best decision I've made for my dogs.

Insurer: Healthy Paws

By: Tracey

Useful
February 03, 2020

Awesome Service

This time you guys were super fast and efficient! Thanks! There were 19 claims processed in 5 days! = Awesome!

Insurer: Trupanion

By: Alexandra

Useful
February 03, 2020

Great insurance!

The ease of having my vet office submit the claim paired with the coverage actually saving me a bit of money on a dog who has chronic ear and allergy issues is amazing. I already recommend Trupanion to all of my friends and family.

Insurer: Trupanion

By: Jesse

Useful
February 03, 2020

Trupanion processed my claim for Kennedy faster than I get my claims processed.

Trupanion processed my claim for Kennedy faster than I get my claims processed. Very helpful and professional

Insurer: Trupanion

By: Ellen

Useful

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