Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Find any excuse to deny claim but happy to take your money
These people denied a claim. My dog was in the yard playing with the other dog. I don't know if he scratched her eye or a branch that was in the yard scratched her eye but I can pin point the accident to a date and period of time within 3 hours. they're denying the claim for pre-existing conditions. Absolutely absurd
Insurer: Embrace
By: Rhonda
Peace of mind during an emergency
Healthy Paws provided excellent coverage and customer service during a recent emergency with my dog. I had the peace of mind knowing my expenses would be reimbursed exactly as stated in my policy. I was able to approve fairly expensive but vitally necessary tests and treatment. I provided Healthy Paws the invoices and medical records and my reimbursement was direct deposited into my checking account within the week. They even followed up to check on my dog’s progress which has been remarkable.
Insurer: Healthy Paws
By: Laurie
Good Experience
This was our first (and unfortunately, last claim) for our dog. The process was smooth, the people we interacted with were very accommodating, and sympathetic to our situation. Thank you.
Insurer: Trupanion
By: Lorri
Tier 1 claims
Our vet office submitted the claims and the were quickly processed and we got the checks in a timely manner.
Insurer: Trupanion
By: Bill
Trupanion has been extremely easy to deal with.
Trupanion has been extremely easy to deal with. Personnel always helpful and knowledgeable. Very good coverage.
Insurer: Trupanion
By: Darleen
Trupanion is a Lifesaver!
Trupanion has literally been a lifesaver for Baxter. Claims are always handled promptly. I am so thankful that I have Trupanion covering both of my boys.
Insurer: Trupanion
By: Jane
Great service
Very quick response and payout. I didn't realize however, that the deductible was PER claim. Oh!
Insurer: Trupanion Canada
By: Laurie
Service and information is good.
Service and information is good. I guess I am always shocked about how little my insurance covers of any bill I send in.
Insurer: Trupanion Canada
By: Carol
Always such great customer service and turn around time for claims is so fast!
Always such great customer service and turn around time for claims is so fast!!!!
Insurer: Trupanion
By: Gillian
Because they would not cover my pets visit claiming it was a pre existing condition when it ABSOLUTELY was not !
Because they would not cover my pets visit , claiming it was a pre existing condition when it ABSOLUTELY was not ! Would never recommend this to anyone . Insurance companies are a scam and I will NOT continue coverage after the free trial .
Insurer: Trupanion
By: Jami