Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


February 18, 2020

Over the past 10 years I have paid $10000 - $12000 in premiums.

Over the past 10 years, I have paid $10,000 - $12,000 in premiums. Trupanion has paid $00.00 in benefits during that time. Trupanion's disallowal of claims renders insurance from this company virtually useless. If it were not for fear that my beloved dog, Cubbie Bear, might contract a fatal disease --ie cancer--I would have cancelled my Trupanion policy years ago!

Insurer: Trupanion

By: Paul

Useful
February 18, 2020

Customer service is awesome.

Customer service is awesome. Submitting claim was easy. Now I sit back and wait. :)

Insurer: Trupanion

By: Michelle

Useful
February 18, 2020

Good quick service

Good quick service

Insurer: Trupanion

By: Eileen

Useful
February 18, 2020

Many dachshunds and many thanks!!

I first came across Trupanion when my dachshund had melanoma ( doing fabulously well now 4 years out). The other pet owners in the oncology waiting room had Trupanion. I saw the relief they had knowing their sick pet would get care without the worry of whether or not care was affordable. When your pet is sick or injured the last thing you want to worry about is the cost of getting them back to health. Knowing that Trupanion is always there is a relief and a comfort. The claims process is easy and the response back is quick. In addition, the people on the other end ( Trupanion claims) are compassionate. Thank you for being there

Insurer: Trupanion

By: Petra

Useful
February 18, 2020

Quick and Easy!

Such an easy process and quick too!

Insurer: Trupanion

By: Linnea

Useful
February 18, 2020

They are very friendly and helpful as well as sympathetic to my pet's health problems.

They are very friendly and helpful, as well as sympathetic to my pet's health problems. Plus, they are very good about covering medical bills and sending out a check in a timely manner.

Insurer: Trupanion

By: Eleanor

Useful
February 18, 2020

Best coverage ever

Trupanion has always be more than awesome to us. I don't know what we would have done if it wasn't for their coverage for pets. I constantely tell people about what they have done for us and tell them to get coverage because you never know what could have to your pet.

Insurer: Trupanion Canada

By: Kelly

Useful
Verified February 17, 2020

A Godsend

I am so grateful for the coverage you provided for my dog's recent emergency back surgery. He required immediate surgical intervention to prevent paralysis and perhaps worse. The anguish of having a beloved family member face a potentially life-threatening illness is compounded to an almost unendurable degree when one cannot afford the medical help required. Trupanion providing 90% coverage of my dog's medical needs was a tremendous blessing, which enabled me to provide him with the best medical care available and prevented the huge burden of debt I have incurred with other precious pets for whom I did not have insurance. A sincere thank you to you, Trupanion, for providing so much coverage for this emergency. You were a true Godsend to both my dog and to me!

Insurer: Trupanion

By: Abby

Useful
February 17, 2020

Well worth the money!

Although we have had dogs at various times in our lives, we hadn't had one for several years when I decided to get Oliver. We had never had pet insurance on any of our dogs before so we didn't get it on Oliver at first. However, Oliver had a few health issues in the first year of his life and we decided perhaps we should get insurance. He has since had one surgery and is prone to stones in his urinary tract. ASPCA has paid as promised and that is important. The only issue I had with them early on was when a claim was denied that I thought should have been paid. When I called the company to ask why, they explained their rationale but also told me that I could file an appeal which I did. I got additional information from my vet and after they reviewed the new information the claim was approved. I felt they were fair and open to reviewing their original decision. I also learned that I needed to be sure I submitted as much detail as I could. I am very pleased with the company, their service and the friendliness of their customer service. It is definitely well worth the money.

Insurer: ASPCA

By: Barbara

Useful
February 17, 2020

EXCELLENT COMPANY

It SEEMS this pet insurance is expensive, but I don't agree. My doggie (Charlie) is covered for anything he needs. I feel the cost is totally worth it!! I have had ZERO issue with this company (Embrace Pet Insurance). Customer service is very helpful and friendly! The claims process, whether it is for wellness or illness, is super fast and easy to submit claims! The claims are paid quickly and I have the full insurance. I am so happy to have Embrace Pet Insurance! I have submitted claims 3 times (2 for wellness and 1 for illness) and it was taken care of in a very timely manner. I have ZERO complaints and I feel very secure and happy knowing a member of my family is well taken care of in the even of....well...anything when it comes to my doggies health and wellness. I am a licensed insurance agent for people insurance so I am a real person. I highly recommend this insurance for anyone who has a fur child! Thank You Embrace!!

Insurer: Embrace

By: Berth

Useful

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