Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


February 24, 2020

Easiest Claims Process

I always rest easy knowing with Nationwide my claims will be easy to file and quickly processed. They do a great job of providing updates to coverage policies and the pre-filled claim forms are very helpful.

Insurer: Nationwide

By: Miranda

Useful
February 24, 2020

Love Nationwide Pet Insurance!!

I have such a sense of security having nationwide. Claims are easy and I never have to worry about unpredicted costs.

Insurer: Nationwide

By: Robin

Useful
February 24, 2020

So impressed and grateful!!

This is our first pet insurance experience. Our puppy had a reaction to his shots just days after policy went into effect. It was such a huge help with our expenses from this episode!

Insurer: Nationwide

By: Mishelle

Useful
February 24, 2020

Responsive and TImely

Nationwide has insured Buddy since he was born. Over the past 18 months (starting at 3 years old) he began "gutting"/ eating too much stuff, and required 3 surgeries in one year plus other visits for xrays and more. Nationwide's system for submitting, reviewing and responding has been great. Their coverage has shift during the policy period to be less and less. We are getting about 60% of the bills paid back to us from each claim.

Insurer: Nationwide

By: Chris

Useful
February 24, 2020

So glad we have Nationwide Pet insurance for our dog.

The old jingle, “Nationwide is on your side” certainly holds true for their pet insurance as well. It is the best decision to insure our dog as a puppy when we first brought her home. We LOVE the helpline and claims are very easy and fair.

Insurer: Nationwide

By: Karen

Useful
February 24, 2020

Nationwide claims processing fast and easy

I switched to Nationwide when my dog was 1 year old. We had a few issues with the company’s determination of pre-existing conditions. We have worked that out and my dog is fully covered. Switched to a holistic veterinarian and Nationwide has covered procedures such as chiropractic adjustments. Very happy now with Nationwide.

Insurer: Nationwide

By: margaret

Useful
February 24, 2020

Wow, my vet submitted the claim & I got reimbursment within a week!

Maddie is 8 yrs old. She had some loose teeth. Under anesthesia with X-rays, she had 11 extractions! 4 on the top front; 6 on bottom front and 1 tooth with an infection in the back. The panel work and surgery came to approximately $1200! This was the first time the vet office offered to submit the claim themselves. I was shocked at how quick the claim process happened. And very grateful that I got 75% reimbursement of the total cost. This is my 2nd dog with VPI/Nationwide. It's worth it!!!

Insurer: Nationwide

By: Molly

Useful
February 24, 2020

Highly recommend

I was a little skeptical when I first purchases pet insurance for Mohawk but I am very satisfied with HealthyPaws. I have had 2 claims in the past 6 months and each time the entire process was so easy. I no longer hesitate going to the vet when I have a pet emergency.

Insurer: Healthy Paws

By: charisse

Useful
February 24, 2020

Great Company Gives You Peace of Mind

I got Healthypaws after my poor cat racked up a $7000 emergency vet bill. Going through the experience was difficult enough, but to get walloped with such a big bill at the end of it was really a gut punch. I swore I wouldn’t put myself through that again, so I started comparing insurance companies. I landed with Healthypaws, and I have been REALLY pleased with them. Now when there is any health concern (and there seems to be plenty), I don’t have to worry as much about his bill on top of worrying about his health. When you are stressed about your furbaby’s medical situation, it’s some solace to have options that might otherwise be out of reach financially. Healthypaws has never given me a problem with my claims, and their app and website make submitting claims quite easy. I do wish there was a dental option, but those seem rare in the pet insurance world, and quite costly. Overall, they are a great company, and I highly recommend them.

Insurer: Healthy Paws

By: Tyra

Useful
February 24, 2020

Frustration w/claims reviewer not being able to READ a receipt broken down by pet NAME!

I have a claim #2020013106524 that was denied because of Code #Z156: "We were unable to process your claim because the pet listed on the invoice/receipt of this claim does not match the insured pet's name as listed on the policy. In accordance with the "Your Duties" section of your policy, please provide an invoice that includes the name of the insured pet. Attach this document and fax everything to 800-704-7002 or mail to P.O. Box 2344, Brea, CA 92822." When I submitted the claim, I highlighted my insured pet's name as my veterinarian's office people are unable to break a receipt down by individual pets. I take the four of them at a time so they are all one one receipt. This claim was denied for the TOTAL and I only claimed what pertained to Stanley (C-1431875) @ $90.25 non-routine lab checking his liver function that was found abnormal on his annual exam (I did NOT claim THAT), plus the office visit @ $42.75. I resent for a review and have not gotten a response. You asked for my feedback, so there you have it. I know, I know... the claim's people are busy, but that only discounts how busy I am by telling me that and I have to make another attempt to justify my claim... if they would simply READ the receipt and not look at the bottom line and deny it that would be a step in the right direction.

Insurer: Nationwide

By: Julia

Useful

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