Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Baxter's health care is is important to Nationwide
My claims are always handled very efficiently and quickly. The payment is deposited into my bank account within a few days after it is submitted
Insurer: Nationwide
By: Kathryn
You are the BEST!!!!
I have had Nationwide as my pet insurer for 16 years. I have never had a problem. Payment is prompt. I have recommended Nationwide to everyone I see including all the people at my vet's office. They are the BEST!
Insurer: Nationwide
By: Kay
Good
I love nationwide, but am confused why Mocha's eyes are permanently on the list of not being covered.
Insurer: Nationwide
By: Vicky
Reimbursement was timely
Reimbursement was timely and amount was what I expected. No surprises, expenses were correctly covered.
Insurer: Nationwide
By: Linda
Awesome
Thank you for all you do. Claim was filed and return super fast. No issues. Pinto is doing great.
Insurer: Nationwide
By: Cynthia
I will be a nationwide customer for life amazing service.
We were really on the fence about pet insurance as we don't have any financial struggles with surprises but we decided to go with it her first year because it covered wellness and her being spayed. Little known to us would she catch pneumonia her first month and need to be hospitalized and the claim process a nationwide was so wonderful that now we will keep this insurance forever!
Insurer: Nationwide
By: Melody
Underwriting doesn't approve you until you submit your first claim
I applied for this insurance at the end of January 2020 they told me to fax in medical records that I had and I did. They told me that underwriting would be done with my review by the 14th of February. I scheduled an appointment for the 19th. Not only did they not process my payment until after his first appointment but they refuse to cover a pre-existing condition that didn't exist on his original medical records. This is a total scam. They appear to be the least expensive. They appear to cover a lot more than the others. But they will find a way to make you pay more
Insurer: Nationwide
By: Christine
One of the best benefits offered!
I enrolled in the pet insurance 3 years ago and am so thankful. So worth it. It covers some of the preventive vaccinations and medications to a certain dollar limit. And for my dog, she had broken a tooth last year (dental not covered) but since it became infected they covered a large portion which more than paid for my annual premium. And VitusVet is an awesome way to submit claims, and I have all reimbursements direct deposited to my account. Submitting a claim through VitusVet takes about 2 minutes. Also I noticed an improvement in response time to claims, in the last six months I received claims response information in about a week to 10 days. And bottom line, Nationwide helps to ensure that my puppy is able to get the care she needs and is happy and healthy.
Insurer: Nationwide
By: Margaret
It's no wonder that nationwide is rated #1 for pet insurance
In review,I woild just like to say that Nationwide pet insurance has lived up to all I had hoped it would be.Very efficient and thorough in handling my claims. Thank you so much Marshall Krugman
Insurer: Nationwide
By: Marshall
Nationwide customer service is awesome!
I have been so pleased with the concern, care and kindness of your customer service regarding my health issues with Jessie. Claims are settled quickly and fairly. I have recommended Nationwide to so many of my friends.
Insurer: Nationwide
By: Bernadine