Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


April 14, 2020

Thank you for being awesome

Have had to file 4 claims in the past couple of months and have appreciated Nationwide's system of review and making the process very easy. They applied the deductions, which I was already aware of, and approved at least 90% of the claims after that. SO thankful, as we were not expecting so many emergency situations to come up as they did for our dog Bear. Really glad I joined Nationwide and totally recommend them.

Insurer: Nationwide

By: Bear

Useful
April 14, 2020

Affordable and quick reimbursement, great customer service!

Healthy Paws has been amazing!! It’s so reasonably priced and affordable and is so easy to submit claims. They are so quick to review claims and just reimburse us through direct deposit! They also sent us an email asking how our dog was doing, since we were submitting of claims due to pneumonia. Best choice we made!!

Insurer: Healthy Paws

By: Jamie

Useful
April 14, 2020

SuperSpeedy Claim Service

I really appreciate the ease of filling a claim.

Insurer: Nationwide

By: Rexford

Useful
April 14, 2020

Delay Delay and more Delay

I had a very difficult time to try to get reimbursed on my dog's claims. Nationwide stated he claims never received even though I had someone assisting me. We had to try numerous times to have the claim/questionnaire sent from the Vets to Nationwide. Delays delays and more delays. Nationwide requested information about my dog before he was even born! My dog was at the breeder from May 2019 to December 2019. They insisted on information about him when he was weeks old! I didn't own him then. sigh. I would highly recommend Michelle Santos for monitoring the claim/questionnaire. If it was not for her, I'd still be waiting.

Insurer: Nationwide

By: Betty

Useful
April 14, 2020

Nationwide makes it so much easier!!

Have had nationwide for 6 years going on 7. Always a smooth process for claims and answers regarding claims. Amazing customer service.

Insurer: Nationwide

By: Amalia

Useful
April 14, 2020

Great Insurance and Service

I have been a customer since nationwide was underwriting for VPI, more than 10 years. I always recommend to new pet parents and even added my second dog the minute we got him. Over the years several improvements have been made like electronically providing payment, vet helpline, and companion articles with discounts included. They cover what many don’t and have smaller deductibles to do it with. Everyone I have recommended agrees how great the service is, extensive the coverage is and how quickly the process takes. Would highly recommend, it gives you such a peace of mind to have insurance when caring for your fur baby! Thanks nationwide, definitely on our side :)

Insurer: Nationwide

By: Brittanee

Useful
April 14, 2020

Great and prompt service on all our claims

Very good coverage for annual exams and dental maintenance. Quick reimbursements on covered specific illnesses.

Insurer: Nationwide

By: Jeffrey

Useful
April 14, 2020

Easy and helpful

Great and easy to submit claims. Glad I got the insurance for my senior pets.

Insurer: Nationwide

By: Katie

Useful
April 14, 2020

Excellent!

My dog ate some moldy bread and I cried a lot in the emergency room and wasn't sure if this would work out and was panicking that my dog getting sick would bankrupt me. I felt so lucky that I had signed up for your service and it was so easy and I've been encouraging everyone I know who can to get your insurance. Thank you! My only difficulty was finding out what exactly was and wasn't covered and that really stressed me out. Little did I know I only needed to send in my claim and it would just work. I highly recommend your webmasters make it much clearer what is and isn't covered.

Insurer: Nationwide

By: Andrew

Useful
April 14, 2020

The best pet insurance

I cannot say how appreciative I am for my pets insurance. The ease of filing claims and the timely response is greatly appreciated. I had unexpected expenses in excess of $5k and Nationwide did not delay in responding with payment. I am sold for life!

Insurer: Nationwide

By: Jill

Useful

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