Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


April 14, 2020

Simple and efficient process at a stressful time

I didn't expect the process of submitting a claim to be so simple. I used my phone and took pictures from the paperwork or online. This was particularly important at such a stressful time as Sam was very sick. The submissions took literally a couple of minutes, they were processed promptly and I received the money back with no further questions asked. I have had the insurance policy for years and was lucky enough not to have to use it before now, I'm thankful I chose Nationwide all those years ago.

Insurer: Nationwide

By: Joanne

Useful
April 14, 2020

Claims Process and Service

Just processed my first claim with Nationwide. It was easy, accurate, fast and painless. By far the best pet insurance I have experienced to date. Awesome job Nationwide!!

Insurer: Nationwide

By: Bill

Useful
April 14, 2020

Great Help for an Old Dog

I really like being able to file a claim over the Internet. This seems to have made the turn around time a lot faster. These days, I know it must be quite a job to manage all the claims you must have and I do appreciate your help with Shumba. He's an old dog, and I for one, will not forsake him in his infirmities. It's a comfort to know you won't either. Thank you for your hard work and assistance.

Insurer: Nationwide

By: James

Useful
April 14, 2020

Nationwide is definitely on your side

Nationwide pet insurance and its' staff has been able to help me through each question I have had. The staff is very knowledgeable and friendly and willing to help out in anyway they can! Each claim that I have submitted gave me a full detail of the explanation of benefits and how it was covered. Thanks Nationwide!

Insurer: Nationwide

By: BreAna

Useful
April 14, 2020

Great ease of use for claims and other type of medical insurance for my dog!

I originally had VPI Pet Insurance which then became Nationwide Pet Insurance. I do think Nationwide Pet Insurance does a more efficient job of processing claims quickly and while I was ok with VPI, it does seem as if Nationwide has improved on the entire pet insurance model.

Insurer: Nationwide

By: Lisa

Useful
April 14, 2020

Extremely simple reimbursement process

I submitted the claims for both my cats thru the app, and received reimbursement in less than 3 weeks.

Insurer: Nationwide

By: Shannon

Useful
April 14, 2020

Great insurance company

I have been very satisfied with my decision to get ASPCA health insurance for my dog. At first many people told me that I don't need to bother with pet insurance. In the beginning, I was a little disappointed in the amount I got back for certain routine but necessary appointments, such as check ups and shots, which is why I deducted two stars and gave 8/10. That could be because of what level of insurance I purchased. However, in the last 2 years that I have had my dog, when she has gotten sick or hurt, my insurance has typically covered a majority of the expense, which has been a lifesaver for me. Also, the app is very easy to use and customer service is great, so it's never hard to get information or understand what is going on.

Insurer: ASPCA

By: Kristen

Useful
April 14, 2020

Great insurance for my fur baby

Very happy with the reimbursement received for my dog's last visit to the veterinary clinic.

Insurer: Nationwide

By: Lee

Useful
April 14, 2020

Review claim DX

I had to call customer service because my dog’s claim wasn’t submitted under the right policy and Diagnosis. I always have to double check on my dogs that you have submitted my claims under right policies

Insurer: Nationwide

By: Carmen

Useful
April 14, 2020

Best pet insurance ever!

Healthy Paws is more than just pet insurance. They are a group of amazing people who care about your pet. Our dog just needed surgery and they were there for us every step of the way. Their claim process is very organized and they keep you informed every step of the way. They even took the time to follow up with us after the surgery to see how our dog was recovering. I give them the highest possible recommendation. You can tell they are pet lovers themselves. Jim Scottsdale, AZ

Insurer: Healthy Paws

By: James

Useful

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