Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I really feel like I can count on nationwide. They make things so easy!
Nationwide has really provided an amazing pet insurance experience. They are quick, reliable and efficient. They do what they say they’ll do and unlike human insurance policies, there aren’t hidden fees and responsibilities.
Insurer: Nationwide
By: Sanaz
Had to contact a supervisor to correct an error
Several times in the past couple of yearsI have submitted a claim and it was denied saying you had to have documentation for this. You had documentation for it already. I had to contact a supervisor to look up the information and confirm that indeed you had what you needed. This particiular problem I've encountered several times. All someone has to do it look at the history - it took the supervisor about 30 seconds to look at it and tell me yes, we do have all the information, I'll send it in for reprocessing. I submitted one claim for her ACL tear medication several months ago and it was denied because they put it down as arthritis, not the ACL tear. The claim form said it was for ACL tear and someone was careless about even reading my accompanying letter. Do you even look at the accompanying letter of explanation? Should I not bother to even send one? Other than these particular problems, we don't have any others. But I have to keep looking at the EOBs to be sure they weren't denied because of error on the part of someone at Nationwide.
Insurer: Nationwide
By: Carol
N/A
Poor customer service. Claim reviews take up to 30 days?
Insurer: Nationwide
By: Luis
The claim process is getting easier doing it onlie
Claim process was quick and easy
Insurer: Nationwide
By: Laura
Great service and insurance
Had to take shaq to vet, the insurance helped tremendously with the costs and very easy filing claim.
Insurer: Nationwide
By: Glenn
No hassle process from claim submission to payment.
I love that claim submission is really quick and easy. I never have a hard time with claim approval and quick payment. Really happy with the service!
Insurer: Nationwide
By: Elizabeth
Trupanion took care of my claim quickly.
I sent in my claim after my pup needed stitches because he was hurt while playing outside. It was my first time filing a claim, both of my dogs are covered by them. It was extremely easy to file and they settled it in less than 2 days. Definitely much appreciated!!
Insurer: Trupanion
By: Morgann
Great
It's easy and fast to report the claim. The Chase Bank claim payment makes it so much faster to get reimbursed.
Insurer: Nationwide
By: Kim
Awesome insurance for the love of my life.
Since I had my fur baby I had to use the insurance more than 5 times in 2.5 years he had eaten raisin, he ate rat poison, bitten by a pit bull and his follow up visits I had no problems making a claim with the ASPCA pet Ins, I had chosen the 90% plan with $100 deductible.
Insurer: ASPCA
By: Taneca
quick response
Pleasantly surprised with fast claim payment.
Insurer: Nationwide
By: Natalia