Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Awesome claims handling!
Claims handling is superb!
Insurer: Nationwide
By: Stephanie
Nationwide has been responsive and easy to work with on my pet insurance claim
Nationwide has been responsive and easy to work with on my pet insurance claim
Insurer: Nationwide
By: ANA
I am so glad I chose to sign up for Ins with this company!
Was hesitant to sign up for pet insurance after hearing stories of people paying so much each month & still having pay for much at the vet. After the deductible, so far all of our stuff has been paid with no issues! Granted, we've been thankful to have no major issues with our sweet girl but they were helpful on her spay, her teeth, kennel cough & meds! Claims are so easy to submit, I love the app! Have had to call several times for various reasons (not bad) and the customer service has been absolutely fantastic from every person I have had to deal with!! I will certainly be a life long customer!
Insurer: Nationwide
By: Ann
Fast and efficient claim service
I've been covered by Healthy Paws for many years, including the last 8 for my current cat. I've recently had to submit a series of claims for a recent issue, and the process couldn't be easier. I simply access their website and upload the vet invoice. If they need clarification, I assume they contact the vet, because I've never had to substantiate the claim. Within 2-3 days they have processed the claim and direct deposited the payment into my account. They cover everything except the doc's fee (I have 90% coverage) and there is a $100 annual deductible. And of course they don't cover pre-existing conditions.
Insurer: Healthy Paws
By: Robert
I recommend Healthy Paws to every pet parent.
I've had Healthy Paws for my very energetic 5yo lab/pit mix since she was a puppy. With insurance, you always wonder if the monthly premium is worth it. Two weeks ago, I was reminded why pet insurance is so important and, in particular, I recommend insurance from Healthy Paws to everyone. My dog suffered a comminuted fracture of her front leg that required a nighttime pet ER visit and follow-up surgery, the out-of-pocket cost of which was nearly $7000 (and which will likely increase a bit with her follow up Xrays, etc.). When the ER vet told me the estimated cost over the phone, I was so thankful that we had subscribed to a generous policy from Healthy Paws. I didn't have to make a difficult decision about whether to go through with the reconstructive surgery (vs. amputation) or to ask friends and family for financial assistance. I filed my claim online the next day, and it was processed and reimbursement sent in 5 days. The online interface is very easy to use and the entire process was seamless and efficient. Healthy Paws even followed up to check on Bo, which I really appreciated. I've been recommending them to all of my friends with pets, and I recommend them to you, too.
Insurer: Healthy Paws
By: Rosa
Amazing Claims Process
Amazing claims process. It took less than a minute to submit the claim for our dog’s $3k surgery by taking a pic of the invoice in their app and hitting submit. We received reimbursement by direct deposit in 4 business days.
Insurer: Healthy Paws
By: Tracy
Healthy Paws is AMAZING!
Healthy Paws Pet Insurance has been AMAZING!! I got the insurance right after I got my puppy because he was putting everything in his mouth. Little did I know, my puppy would be diagnosed with a heart murmur a few months later. Then have to have surgery on his eyelid to remove hair folicules so his ulcer could heal. Healthy Paws has been amazing through everything. I just take a picture of the receipt and submit a claim. Within 1-2 days the claim is complete and they send me a check in the mail. It's that easy. I 100% recommend Healthy Paws!
Insurer: Healthy Paws
By: Sheri
Thanks for great work.
It's very easy to open claim, and claims solved in 2-3 days. Great work. Thanks
Insurer: Healthy Paws
By: Stepan
Caring and quality pet insurance that supports providing the best care for pets
When our mixed breed Red Heeler had to have cruciate ligament surgery, we were so fortunate to have chosen Healthy Paws Pet Insurance. The company was comforting through their checks on her progress during her recovery. They responded in a timely manner when surgery and medicine receipts were sent to them. One of their missions is to support homeless pets and that, along with their reasonable monthly premiums, were very important in our choice of this company. We would highly recommend this company to pet owners.
Insurer: Healthy Paws
By: Jacqueline