Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified March 14, 2026

Excellent customer service

Excellent customer service and questions answered. Our claim was processed and paid quickly.

Insurer: Spot

By: Judith Murray

March 14, 2026

Fair and Quick Claim Reimbursement

They are great about reimbursement for claims: quick and fair. Their rates beat other pet insurances that I’ve looked into. My rate increased significantly though this year.

Insurer: Pets Best

By: RP

Verified March 14, 2026

Great price and low coverage in case of emergency with you little fury friend

Great price and low coverage. Recommend

Insurer: MetLife

By: Billy Baggett

March 14, 2026

Filing a claim is super fast and easy

Customer service representatives have always been extremely helpful since the very beginning when they assisted me in selecting the best plan for our 2 dogs. Recently our 10yo had TPLO surgery and is currently receiving rehab. The process to submit a claim takes less than 5 minutes and the claims are reviewed, accepted and paid in a timely manner. No issues with the claims, all have been paid as outlined in our policy.

Insurer: Figo

By: Becky Kinnander

Verified March 14, 2026

Great Insurance coverage

Great Insurance coverage, easy process of my application. Thank you

Insurer: MetLife

By: Judy Rosario

Verified March 14, 2026

Amazingly easy and quick process.

Amazingly easy and quick process.

Insurer: Spot

By: MW

Verified March 13, 2026

I am glad I have Spot pet insurance

I am glad I have Spot pet insurance. When I submitted a claim they handled it quick and efficiently no questions asked.

Insurer: Spot

By: Kevin Kreiser

March 13, 2026

Research other insurances first

After further research, I find that there are better pet insurance policies available other than Pests Best. I spend $68/ month and it takes over a month to even hear anything back regarding any claims let alone what is covered for reimbursement and not. And their interface system is out of date, taking up so much time to simply login.

Insurer: Pets Best

By: Sanora Sims

Verified March 13, 2026

I submitted a claim for Lexie's 2 year…

I submitted a claim for Lexie's 2 year checkup. The claim was processed the same day and I then I received my check shortly after. I've never had to wait to speak with a representative and they have always been knowledgeable. Very refreshing!!

Insurer: Pumpkin

By: Cindy

March 13, 2026

Every time I try and put in a claim…

Every time I try and put in a claim there is an issue. They have to go back and check records form different vets to determine if the claim is worthy of fulfilling. My primary vet is 50 miles away and was closed when my 2 year old Westies stepped on something in the yard and began limping. Went to emergency vet and was taken care, submitted the invoice and the have to go back 3 years and around the world to satisfy this claim after 11 days.

Insurer: Embrace

By: mike

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