Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The insurance has helped keep our puppy safe
Nationwide helped us keep Hunter safe when many visits to the vet as he wasn’t drinking nor eating and was having stomach issues
Insurer: Nationwide
By: Sofia
Healthy Paws is the best pet insurance!
This company has hands down the best customer service! They make it stress free and easy to file a new claim. The process of claims are around 3-10 days and any coverage that is owed back to you is in your account within a few days. Our puppy was sick and they even reached out to ask how he was! What insurance company does that?!! None! I’m so impressed that they even care and check in with their clients. If you have a pet get insurance and use Healthy Paws, you will not be let down! They have my business forever more!
Insurer: Healthy Paws
By: Rachael
Reimbursement isn't what you think
I must admit, Healthy Paws claim submission is very simple and customer service will get back with you fairly quickly. What I didn't like is, that instead of Healthy Paws giving me my reimbursement in monetary form, they took it upon themselves to give me my reimbursement by adding it to my next premium. This is not what was told to me prior to me signing up with them. You pay all this money monthly and you cant get your reimbursement back in hand. So in other words, "Healthy Paws will NOT reimburse. They will always keep their monies within their company!" Not a happy member at this time.
Insurer: Healthy Paws
By: Deborah
Very easy, very quick!
This process was so easy, and so fast. I submitted my claim on a Sunday of a holiday weekend, and still received the completion of my claim in less than 4 days, and the money reimbursed was in my account the day after. I am extremely impressed and so happy that I chose Trupanion. My only complaint is that I wish exam fees were covered - but hey, nothing is perfect!
Insurer: Trupanion
By: Isabelle
Fast and Easy
We had an unexpected medical emergency for Charlie. Submitting the claim was easy. The review and reimbursement was fast. Nationwide even sent a follow up asking how Charlie was doing showing compassion.
Insurer: Nationwide
By: Don
Embrace Insurance is the best investment we've made in our dog.
Embrace Insurance enabled us to keep our dog, Tia, healthy and comfortable through her many health issues. We were able to enjoy her life longer than we'd expected. Our claims with Embrace were answered promptly and we received timely payment. We continue to recommend the company to our friends and family.
Insurer: Embrace
By: beverly
Easy and fast
Submitting a claim online is very easy; however, I never expected to see a check from you so quickly. Especially in the midst of a pandemic. Thank you!
Insurer: Nationwide
By: Tamika
Embrace and the surgeon saved my puppy’s paw
On February 3, 2020 my five-month old Norfolk puppy suffered a grievous injury to a hind paw. I was convinced she would lose the paw and thus the leg. Luckily we live 5 minutes from a veterinary trauma hospital whose Board certified surgeon was on duty that day. She was willing to try I to save the paw but advised me that this would be a long road, full of ups and downs. It would be day to day for a long time. Long story short: it took four operations and three months (plus $10,000) and Embrace to save the paw. The surgeon asked me if I had pet insurance since it would be a very expensive process. I said that I had Embrace Pet Insurance and a big smile crossed her face. The puppy, Cardigan, is now running around and going to physical therapy twice a week. They say she will be “good as new.” This would not have happened had it not been for Embrace. I have since recommended Embrace to a new pet owner who did take out a policy.
Insurer: Embrace
By: Heidi
Very happy with Nationwide pet insurance
Claims are processed quickly. I am definitely renewing my dog’s policy with Nationwide and would recommend the company to my family and friends.
Insurer: Nationwide
By: Fran