Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast and easy
Easy to submit claims and great customer service.
Insurer: Nationwide
By: Jennifer
Convenient, No Hassle and Great Service!
I've used this policy for emergencies, puppy shots, spaying and followup visits. So far I've had great results and it's paid as stated. The app on my phone is simple to use. Nationwide responds quickly and the fact they do direct deposit makes it even better.
Insurer: Nationwide
By: Sabra
Great , quick service !
Our Yellow Lab’s hospital cost was covered and the reimbursement was quick and accurate . I’ll keep our coverages for two yellow Labs indefinitely because I have experienced the out of pocket cost without Nationwides great coverage .
Insurer: Nationwide
By: Randy
Service is Faster, but the limits are still too low
Returns for claims have become much faster in the last few months. That is very appreciative, since I've been spending money on pets both for unexpected expenses and annuals. The biggest issue is still the caps on treatments. My foxhound contracted an unexpected infection following surgery at a surgical site. It's taken lots of care, vet visits, and antibiotics both topical and oral, to get the site nearly healed. However, I've "maxed out" of the amount allowed for that treatment. What? I still have another week - two weeks of treatments needed to get the site fully healed. If my vet still needs to treat it, and my animal still needs treatment, then why is there a cap -especially at the cost monthly we pay for an older dog? Also, the coverage for heartworm preventative isn't even half of annual treatments. We live in Florida. We must treat all year, even if others choose to not treat in the winter up north. Why are you only covering less than half? And apparently fleas don't count in the health of the dog, or dental care either because there is no coverage. So, while I continue, there are certainly improvements that can be made. People are buying pet insurance these days, stop trying to squeeze us for every penny. More people would buy it, but you've given yourselves a bad reputation for not paying (trying to say everything is pre-existing), and setting limits too low.
Insurer: Nationwide
By: Mary
Thank you for quick processing
making the claim was easy and it was processed quickly.
Insurer: Nationwide
By: brittney
It is a must have Pet health Insurance
They pay within 3 weeks. The customer service is excellent. They reimbursed me most of Tiggers expenses. It is already stressful to have to deal with their ailments. It is comforting to know that nationwide covers most of the expenses.
Insurer: Nationwide
By: Charmaine
Always a good visit at Waterway Animal Hospital and Nationwide covering is the cost is even better!! Thanks
Excellence in coverage from Nationwide for over 8 years! Thanks
Insurer: Nationwide
By: Tom
So glad I purchased this insurance.
I have been more than happy with the insurance I purchased for my dog. When submitting a claim for the first time I was really worried about what to submit and what not to. The rep told me "just submit every receipt you get and we will work through it" and that is exactly what they did. On the two claims that I have submitted I have been very happy with the reimbursement. It is a great comfort knowing I have this in place just in case.
Insurer: Nationwide
By: Colleen
Seamless
Every thing has been very easy as far as submitting a claim. Customer service is always very helpful. So glad I have insurance on my pet!
Insurer: Nationwide
By: Gail
Healthy Paws - a company you and your pet can count on.
HP has literally saved my boys life. Biggie was a very sick puppy and after many test and vet visits (all covered by HP) he was diagnosed with IBD. Through all the ups and downs HP has been the one thing I can count on and knowing I can take care of my boy and give him he care he needs is priceless. They covered ALL his testing, treatments, overnights, medications, speciality testing - all of it. Claims are so easy to submit via their app and they pay out via direct deposit without 24 hours of finalizing their claim. We love them. I am so happy I took the advice to get HP when he was a puppy.
Insurer: Healthy Paws
By: Monica