Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

58,461 total


Verified December 01, 2025

Review of processing claim

Sent in documentation regarding my fur kids surgery and it was approved quickly. Still waiting on payment.

Insurer: Fetch

By: TONYA EVANS

Verified December 01, 2025

Excellent service, fast transaction

When I had problems uploading the documents, I was able to call them and gget step by steep instructions. The transaction was swift, got it back in less than a week

Insurer: Fetch

By: Artie

December 01, 2025

I’ve had a wonderful experience with…

I’ve had a wonderful experience with Pumpkin. The team is always so nice and helpful, and they handle claims quickly and efficiently. Because of this, I’ve confidently recommended their pet insurance to many other pet owners.

Insurer: Pumpkin

By: Scarlett Goulburn

Verified December 01, 2025

Great coverage and quick payments

Great coverage and quick payments - this is exactly what we were hoping for when we made the decision to get pet insurance. The app is very easy to file claims and they update you through every step of the process. Very impressed and very relied to have such great coverage for our pup.

Insurer: MetLife

By: Courtney M.

Verified December 01, 2025

Claim processing is so streamlined and…

Claim processing is so streamlined and smooth. Good job!

Insurer: MetLife

By: customer

Verified December 01, 2025

Easy and straightforward

Easy and straightforward claim submission. The turnaround time from submission, to review, to payment was exceptionally fast and painless.

Insurer: MetLife

By: Evan

Verified December 01, 2025

Excellent coverage and handled quickly…

Excellent coverage and handled quickly & efficiently

Insurer: Pumpkin

By: Teri

Verified December 01, 2025

Easy to navigate

It was easy to submit a claim and my money was refunded quickly.

Insurer: MetLife

By: Katie Arnold

December 01, 2025

insurance gives peace of mind and fast reimbursements

Our 9 year old recently became quite ill due to what we later surmised was likely ingestion of a toxin ih rotting something or other on a beach in British Columbia, Canada. This required several days of blood work, a two night stay in an ER hospital, an echocardiogram, more blood work and eventually a (life-time, probably) change to prescription diet to support his liver. All along the way, the vets were transparent in terms of recommended course of action and cost. Because we have been carrying insurance with Petsplus us since he was a puppy, we did not hesitate to get the recommended treatments. So far we have submitted 6 claims over the last several weeks and all were handled promptly and per our policy.

Insurer: Pets Plus Us

By: Margaret

Useful
December 01, 2025

Emergency Vet Visit

My dog got sick out of nowhere and we had to take him to the emergency vet - which can be so expensive, but we were afraid to wait until his vet opened in the morning. He received diagnostics and care to rule out anything that needed immediate action and we were able to get him to the vet that knows him best the next day. Pets Best makes this kind of immediate care for our boy possible! I was able to upload the bill from both visits to make my claims and it was very simple and handled quickly. Thank you for helping us afford to care for our dog like this!

Insurer: Pets Best

By: Alonda

Useful

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