Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

62,710 total


Verified March 15, 2026

Very satisfied

We unexpectedly had to pay for a $10,000 emergency surgery to save our dog. Spot coverage was exactly as advertised and eased the burden on us greatly. I would highly recommend. Very thankful we had it.

Insurer: Spot

By: Hunter

Verified March 15, 2026

Very quick turn around time

Very quick turn around time. Thank you!

Insurer: Fetch

By: Stephanie

Verified March 15, 2026

Easy and efficient

Submission process was super easy and payment was received in a very short amount of time.

Insurer: MetLife

By: Duane Allen Harlick

March 15, 2026

REHOME FEMALE FROM BREEDER

Only had for 2 months. Submitted a claim that included “ear infection” and “ fecal analysis of hook worm”. She is a 5 year old lab that we adopted from s breeder two months ago. Spot requested past records for shots and vet records for 1 year. I sent a total 5 year history from the breeder of shot records(breeder gave me the list), but there are no records of vet visits of health issues as the breeder did all her own inoculations. Thus no illness preexisting conditions, because no vet visits for illness. Now, what is one to do if Spot will not cover a simple ear infection or hookworm diagnosis, because I Afopted my female dog from a breeder. She is 5 years old. I have vi tact Spot 3 times now providing all the required/available information to no avail, bother claims have been closed and denied. IF YOU HAVE A PREOWNED, RESCUED OR ADULT MOMMA OR STUD DOG THUS I DURSNCE IS NOT FOR YOU. I will be calling to cancel my insurance.

Insurer: Spot

By: Susan Tipper Mann

Verified March 15, 2026

MetLife pet is amazing and I highly recommend them.

Every experience that I have had with MetLife pet has been very pleasant. Customer service is always so kind and polite. They always ask how my pets are doing and show genuine care and concern. They have covered every emergency I have had with my beloved pets. Knowing that metlife pet has my back is a comfort and peace I always appreciate. If you're considering pet insurance I highly recommend them.

Insurer: MetLife

By: Tracy Davis

Verified March 15, 2026

Claim processing is fast and efficient

Claim processing is fast and efficient. My reimbursement came in quickly.

Insurer: Spot

By: Shirley Carbullido

Verified March 15, 2026

Trupanion, always there...

Trupanion continues to support me by covering a majority of my dog's health issues as she enters her older years of life. Trupanion is also simple to use and very quick to expedite the invoices and reimburse. I am grateful I chose Trupanion 12 yrs ago when our dog was a pup.

Insurer: Trupanion

By: David

Verified March 15, 2026

Great Company!

I filed my claim on a Friday night and my payout was in my bank account the next Thursday! Super easy to file claims. So happy I went with Fetch, have highly recommend!

Insurer: Fetch

By: Roger Wallace

Verified March 15, 2026

This is my first experience with…

This is my first experience with trupanion as my dog has been healthy. I was wondering if Trupanion would actually cover what they said they would when I chose them as my provider. Well, they delivered. No questions. That is where the rubber meets the road, and Trupanion delivered.

Insurer: Trupanion

By: Steven

Verified March 15, 2026

We have only used the insurance an…every pet needs insurance and Hope you never need it!

We have only used the insurance a couple of time and this was truly an emergency and we did not hesitate to get the best treatment for our girl Walle the vet bill was pretty high and after submitting I was pleased with the quick turn around and the amount covered no hassle gave us peace of mind that we could take care of our fur baby.

Insurer: Trupanion

By: Elizabeth Canty Chavez

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