Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This insurance is worth every penny
I am new to pet insurance and boy am I glad we have it. Our dog was diagnosed with thyroid cancer this year. This pet insurance has allowed us to afford the monthly pills along with the blood work and vet visits every 3 months. Worth every penny, I wish I would have done it sooner.
Insurer: Nationwide
By: Andrea
happy
I have had insurance withy ou for years and never really had to use it. Now that Pepe is 11, I have found I have needed to submit claims almost every month. I have always had almost 100% reimbursement for his illnesses, and some fall in Not covered, or a limit of coverage for an ailment. Im happy.
Insurer: Nationwide
By: Cynthia
Excellent
I am very pleased with Nationwide! They cover so many procedures. When I send in a claim they notify me when its been received and I get my payment within 30 days. I have recommended Nationwide to family. My daughter and sister have this insurance for their dogs.
Insurer: Nationwide
By: Cherie
Excellent, Swift and Easy
When our young puppy injured his paw, Nationwide was there to help unexpected vet bills. This was our first time purchasing pet insurance. I highly recommend! While I hope we never have to leverage the insurance coverage again, the peace of mind is well worth the insurance premium!
Insurer: Nationwide
By: Diana
Biscuit survey
Claims for Biscuit are always handled promptly and fairly.
Insurer: Nationwide
By: Janes
Quick turn around
Speedy service and payment for Miley's surgery and meds. Was a rough time, but I appreciate how quickly you verified and paid the claim. She is much better now!
Insurer: Nationwide
By: Jane
Great coverage, easy process
Having our puppy insured with Healthy Paws has been a great, easy experience! Our puppy became very sick and he needed to have multiple vet visits and diagnostic testing to determine what was wrong. Every vet visit bill we were able to easily upload on the Healthy Paws site and the process for approval and reimbursement checks was extremely easy and quick. Thanks to Healthy Paws we were able to make sure we got him the necessary and best treatment.
Insurer: Healthy Paws
By: Acadia
Couldn't have been easier, and what a relief!
I was extremely worried when Hobbes wasn't eating and became very lethargic. it was clear he was uncomfortable and we were sure, due to his age, that he was deciding to leave us. Taking him in to the vet during a pandemic was stressful enough without having to worry about getting him the care he needed quickly, and being able to afford it. Fortunately, we were quickly able to determine it was inflammation, and with in-patient treatment he should recover and come home. I can't say how thankful I am to have this insurance plan for him! When I called customer care while we were waiting for his test results, I was assured his policy generally covered the care he was receiving, and that if i needed help submitting my claim (I didn't it could not be easier - thank you!) that they could walk me through it when the time came. Luckily, with some dedicated care from our vet team, Hobbes was able to pull through in a mere number of days, and our plan covered everything we expected it would - hassle free! Hands down, worth every penny.
Insurer: Nationwide
By: Kayla
A must have
I have a policy on two of my dogs. It has been a life saver. It is so easy to submit a claim and the reimbursement is quick with direct deposit.
Insurer: Nationwide
By: Jennifer
Very Helpful Overall but...
Claims are easy to file, and reimbursements are delivered quickly. Customer service is helpful and friendly. One improvement would be to offer the claim form as an electronic form to be filled out online, rather than completing, printing, signing, scanning and emailing. Overall I am happy, but I've had one major disappointment when it comes to coverage - my dog had a yeast infection in his paw, and they did not cover the exam and treatment because they said it was a pre-existing condition. I do not consider a yeast infection a condition, it is an infection. I disputed, and sent all his records in, and they still denied it. They also deny claims for ear cleaning, which is important for a dog's health. They do cover teeth cleaning though, which is extremely helpful.
Insurer: Nationwide
By: Amanda