Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims are processed so quickly! Great company!
My claims were processed and paid out very quickly!
Insurer: Nationwide
By: Kathleen
Great experience with coverage for emergency life saving surgery
I was in a very dramatic situation with my dog Zsa Zsa, who was diagnosed with a tumor on her spleen which was threatening to rupture at any moment in her abdomen, leading to death. I was given an hour from the surgeon to decide if to put Zsa Zsa to sleep or perform an expensive surgery that I couldn't afford. In that hour, I was not only able to reach Healthy Paws but a very friendly customer service associate was able to give me enough certainty that the surgery was going to be covered that I gave the go-ahead. Zsa Zsa survived the anesthesia, the operation and the recovery and is now again healthy. And Healthy Paws, after a very quick review, covered the contractually stipulated amount. All in all, an amazing experience. Healthy Paws
Insurer: Healthy Paws
By: Benito
Another easy claims experience
Easy to file, quick acknowledgment and timely turn around and payment.
Insurer: Trupanion
By: Stephen
Although the claim was easy and fast to process it did not cover as much of the visit as I would have hoped
Although the claim was easy and fast to process it did not cover as much of the visit as I would have hoped
Insurer: Trupanion Canada
By: Ann
Put together a great coverage plan!
The specialist I spoke with was amazing! Charisse. She went through all of my options very thoroughly and was able, based on my needs for the puppy, put together a great coverage plan. Thanks SO much!!
Insurer: AKC
By: David
I could not be more satisfied!
The questions I had were answered in complete detail and my claim was processed in record time. I could not be more satisfied!
Insurer: AKC
By: Kathy
After many years of our wonderful relationship with Trupanion we're seeing a new attitude--less supportive much less useful communication resistance or obfuscation in responding to questions about claim denials.
After many years of our wonderful relationship with Trupanion, we're seeing a new attitude--less supportive, much less useful communication, resistance or obfuscation in responding to questions about claim denials. Also, denials are more frequent and poorly justified. They don't want to allow clients to speak directly with those who make coverage decisions or to upper-level managers. They don't want to speak with vets about their work; they want the CLIENT to speak with the vet and then ask the vet to contact Trupanion, based on how the client interpreted Trupanion's questions. What happened to our easy-to-deal-with, supportive insurance company?!?!?!?
Insurer: Trupanion
By: Margaret
Best Money I Spend Each Month
Trupanion is the best money I spend each month. You guys make everything so easy. A cancer diagnosis is never anything anyone wants to have to go through with their pet. Trupanion has allowed us to make treatment decisions based on every other variable except for price.Thank you!!
Insurer: Trupanion
By: Tara