Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Was a blessing!
I got insurance for my puppy; unfortunately one night he was running and ran in screaming. Thank goodness for healthy paws, they covered the ER visit and his shoulder surgery, his hospitalization; made my 6000 bill a lot more easier to be like yes so that I can provide the best care I can for my puppy. And they sent an email about a week after asking how my puppy was doing.
Insurer: Healthy Paws
By: Nadira
It was a pleasure to deal with Embrace Insurance
My first dealing with a claim and it was easy and. Got great help answering questions when filling out my first claim, I am very pleased with your service, thanks Liz
Insurer: Embrace
By: Liz
Good outcome on claim dispute
Recently, I took my dog into the vet to help with what turned out to be a bacterial ear infection. I submitted the claim to Nationwide, and this was the first time I ever had a claim denied in my year and a half as a customer. They said it was a pre-existing condition, likely because my dog had an ear infection as a puppy. I called their helpline explaining that these were 2 discrete infections that occurred over a year apart and was given instructions on how to dispute the claim. My only complaint about the dispute process would be that it’s not very digital- all instructions require printing and sending in forms, which wasn’t an option for me as I don’t have a printer and currently don’t have access to my office printer due to the pandemic. I ended up emailing my forms to support and was able to get my dispute approved in about 6 weeks. All in all I’m happy with the outcome, but I would encourage a review of the dispute instructions on Nationwide’s part.
Insurer: Nationwide
By: Morgan
My latest claim was denied.
My latest claim was denied. A "skin" allergy as reason for not to pay us for an "eye" infection? Whether it be a manifestation it should have been covered. Previous claims are understandable but this latest one is just blantantly wrong.
Insurer: Trupanion
By:
SOOOO Glad I have Trupanion!
After a conversation with a rep on another issue, she discussed with me how my meds were also able to be submitted. I (finally) got my paperwork together. I can't believe how fast Trupanion, responded,AND they covered 90% -- I wasn't sure meds were the same as the surgery rates. I am so thrilled and I can't say how much I love and appreciate Trupanion. Thank you!
Insurer: Trupanion
By: Raena
Trupanion is the best!!
Claims experience could not be easier. Absolutely love Trupanion and recommend you to everyone that I meet who has a pet.
Insurer: Trupanion
By: Paulette
Ease of use and excellent coverage.
Ease of use and excellent coverage.
Insurer: Trupanion
By: Melynn
I've only had to make 2 claims during the 9+ years we've had coverage but both times the process has been very smooth and straightforward.
I've only had to make 2 claims during the 9+ years we've had coverage, but both times the process has been very smooth and straightforward.
Insurer: Trupanion
By: Kathryn