Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


August 06, 2020

So grateful for healthy paws!

We have had a wonderful experience with Healthy Paws. The process is super simple and easy to understand unlike pet insurance I've used in the past. My dog was recently diagnosed with lymphoma and not having to stress about the cost of her treatment has been a dream come true. She's responding well to the chemo and we are so happy to get more time with her.

Insurer: Healthy Paws

By: Isabelle

Useful
August 06, 2020

Hiccup with Online Claim Submission

Claim submitted online, but for some reason, the invoice from vet was not received by Trupanion, and I was asked to resubmit by email. No feedback as to what went wrong with the online submission, but the claim was processed promptly after that hiccup, as per usual.

Insurer: Trupanion Canada

By: Philip

Useful
August 05, 2020

Thankful customer!

Everyone told me to sign up for pet insurance when I was making the decision to adopt a puppy a couple months ago. After shopping around and hearing great things from mutual friends, I decided to go with Healthy Paws. Their monthly premium seemed manageable and coverage was described as fair and thorough. Flash forward to a month and a half into owning my sweet new pup, and we suffered our first major freak accident. He wound up getting bounced from ER to vet to ultimately needing emergency eye surgery, and less than 24 hours later, we were faced with a $7,500 bill to save his poor little eye. Luckily I had opted in for the insurance when I first got him, and since our grace period was over, we qualified for the full coverage offered for such a sudden damaging accident. I wound up paying a fraction of what I would have, and was able to upload my bill invoices quickly and easily with their super intuitive app through my phone. I am above and beyond thankful for Healthy Paws and couldn't ask for a better coverage during such a stressful time for me and my pet. They are quick, caring, personable, available, and efficient. I highly recommend them to any and all pet owners!! We are thrilled to be a party of the Healthy Paws family.

Insurer: Healthy Paws

By: Mia

Useful
August 05, 2020

Highly recommend. Paid claim promptly. Easy to communicate with them.

Started processing my claim on day one. Received payment promptly. Staff was very helpful on filing claim. Would definitely would recommend them.

Insurer: Healthy Paws

By: carole

Useful
August 05, 2020

10 out of 10

Great customer service, ease of submitting a claim and prompt reimbursements.

Insurer: Healthy Paws

By: Kim

Useful
August 05, 2020

Gamechanger!

Healthy Paws has been a game changer for my two cat household! One of my cats developed severe allergies in his first year of life and requires immunotherapy shots every other day. Without Healthy Paws, I don't know how we would have paid for it. Claims are very easy to submit, and they are very prompt to process. We feel very lucky to have Healthy Paws!

Insurer: Healthy Paws

By: Frankie

Useful
August 05, 2020

Very fast processing and reimbursement

Very fast claims processing and reimbursement. All of my vet's sent in their med rec's as soon as I asked them to, and they sent them directly to Healthy Paws. So I'm sure that helped expedite processing of my claims. Except for not paying for exams including emergency exams they paid for everything else at exactly 80% after deductible. Best pet insurance so far.

Insurer: Healthy Paws

By: GININE

Useful
August 05, 2020

Huge piece of mind

HealthyPaws pet insurance is an amazing company to work with. My dog has insurance for nearly 10 years with HP and she wouldn't be alive without it. Making a choice to have a procedure based on cost is heart-wrenching and with HP you don't have to worry. Get the insurance and live a comfortable happy life with your pet!

Insurer: Healthy Paws

By: Liz

Useful
August 05, 2020

Must have for your FurFamily

I just got this plan within the last month and I already submitted a wellness claim for my puppy and was paid quicker than expected. Adding the wellness as a puppy definitely worth it and pays for itself. And you have coverage if anything bad happens(pray it doesn't) but at least you are not out of pocket tons of money when you have Pets Best Insurance

Insurer: Pets Best

By: Jennifer

Useful
August 05, 2020

Great coverage, easy claim processing and quick payment

Healthy Paws has been wonderful when our super sweet Cavapoo has emergency issues. I never wanted money to be a deciding factor when dealing with health issues and it doesn't have to be with pet insurance. Recently Remy has been diagnosed with heart disease and had to go in for major surgery to remove a bladder stone. All of this during the COVID pandemic when my husband and I were unsure of income both owning our own businesses. I would have just put it all on a credit card and dealt with it later, but knowing 80% was covered was such a relief. She's doing amazing and they've even checked in on her progress. Do not hesitate, do not wait. Our pets are family. They deserve good health care too.

Insurer: Healthy Paws

By: Sandy

Useful

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