Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Furious
I am writing this review to state how utterly disgusted I am with your "service". I have had a few issues with our cats, and it seems like I fulfill my end of the bargain by paying over $100 a month to YOU for your garbage coverage! I just submitted a claim for close to $500 for an eye issue (one that has happened in the past mind you) and you covered a whopping $81. That's right, I pay to YOU over $100 per month in the event something happens with my cats and you pay out roughly 10% of the costs. To me, that is outright fraud. But then again, that's how insurance companies operate, right? You simply take out of the economy without giving anything in return. You, and your industry as a whole, are parasitic. You suck the life force out of the economy. You should be so proud of yourselves. You're doing god's work! What a joke. I would NEVER recommend your company to ANYONE I know.
Insurer: Trupanion
By: Michael
Makes me glad I got insurance for my furbaby
I have nothing but good things to say as a first time pet owner and first time pet insurance policy holder. My baby went to ER and a one night stay in icu after what looked like a seizure or stroke (she collapsed out of nowhere while running with my sisters dog. Something they do all the time) it was such a relief to know the cost was not an issue (do still put a pet fund aside: you have to pay the cost upfront before you’re reimbursed) the total bill was for about 1100 and received about 900 back. this included x rays, fluids and bloodwork) I have the 90% reimbursement policy and have had it since my baby was a puppy (about 4 months) and I received Emails updating me with any information that was required. The initial claim took the “longest” as I needed to update medical records from wellness checks from her primary. The second and third were a puppy vaginitis treatment and a nausea and vomiting evaluation after she had 6 episodes that morning and all I had to do was update my invoice with doctors notes (app works like the pdf maker in notes on iPhone to upload your documents) and received my reimbursement in two days. I called multiple times for help with my first claim and received nothing but support and agents that were happy to help me. I cannot recommend Healthy Paws pet insurance enough. Read the reviews and compare: the proof is in the pudding.
Insurer: Healthy Paws
By: Reyna
Get Trupanion Pet Insurance
My dog had to have knee surgery and from the estimate to the payment directly to our vet, the process could not have been smoother. I am so grateful to have Trupanion Pet Insurance, they really helped us get the best care for our beloved pet.
Insurer: Trupanion Canada
By: Annette
Excellent coverage support and customer service
Excellent coverage, support and customer service
Insurer: Trupanion
By: Jean
Wonderful service
I recently submitted Ferdinand's invoices for his skin infection. Trupanion quickly addressed the invoices and made it easy. Thanks!
Insurer: Trupanion
By: Cynthia
It is difficult to claim anything unless it is a major accident.
It is difficult to claim anything unless it is a major accident.
Insurer: Trupanion Canada
By: Charlene
Trupanion Gives Great Service
My claim was processed very quickly and accurately. It was a great experience
Insurer: Trupanion Canada
By: Jackie
Awesome insurance choice
I am very pleased I chose Trupanion over other the other insurance choices. Payment is prompt and accurate. This insurance has more than paid for itself for the year.
Insurer: Trupanion
By: Alan
Best claims experience ever!
I work in the insurance industry, in fact we sell Trupanion policies. This was my first experience with a claim, hopefully my last, and it was the easiest process I've ever experienced. I'll be able to use my own experience to help our policyholders. Thank you Trupanion!
Insurer: Trupanion
By: Donald
Gratitude for Trupanion
Not only was the online claim submission process easy and comprehensive, we were so appreciative of how promptly our payment was delivered. We never thought we would have to use pet insurance bu then life delivers unexpected situations. And this was a costly one! We are so very thankful to have kept pet insurance with Trupanion. Highly recommend!
Insurer: Trupanion
By: Lesley