Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


January 04, 2021

I don't know what we'd do without Healthy Paws!

My 8 month old puppy began experiencing lameness that was misdiagnosed. It took expensive diagnostic testing to get to the bottom of it and him on the road to recovery. Healthy Paws has been right there every step of the way - processing claims quickly, communicating on status and showing the utmost care and compassion for my pup. The best decision that I made is selecting Healthy Paws for my pet! I can't say enough about their amazing service.

Insurer: Healthy Paws

By: Suzanne

Useful
January 04, 2021

Best Decision We've Ever Made

This review is frankly long overdue. Healthy Paws is, and continues to be, the best decision we've ever made for pet insurance. We have a French bulldog named Toast that has had a myriad of health problems over the 5 years that we've had her - from needing eye surgery to multiple bouts of hospitalization for pneumonia and other lung related issues. It has been the best peace of mind to have Healthy Paws have our backs in every way - I haven't had to worry about expensive procedures or medicines because Healthy Paws has had my back for 5+ years. Instead of focusing on the cost, I can instead focus on my sweet girl. The claims are always processed quickly, and the customer service agents email to check in and have sent cards over the years! Would highly recommend Healthy Paws for pet insurance and peace of mind for your life. Well worth the cost!

Insurer: Healthy Paws

By: Samantha

Useful
January 04, 2021

Pet Best has poor customer service because they deny claims then do not take calls or chats to explain.

Once policy is purchased and a claim eventually filed they deny it then you cannot reach them by phone or chat to see why the claim was denied.

Insurer: Pets Best

By: Cheryl

Useful
January 04, 2021

Fantastic

Years ago, I learned the value of having pet insurance when my first German Shepherd had a reaction to an antibiotic that almost killed him. With my latest dog, we decided to switch to Healthy Paws because of the simplicity of filing claims, and its straightforward reimbursement process. From the beginning, our experience with Healthy Paws has been nothing short of amazing -- especially when our dog became very ill with an autoimmune disease that required expensive diagnostics and medications. There was no pushback whatsoever, no repeated requests for additional documentation, and no questions about his treatment. I cannot say enough about this company, or its people. It has been five star all the way, and our dog is back to himself. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Molly

Useful
January 04, 2021

Best service possible

I have a young little shorkie that has the tendency to eat things off the ground, apparently she ate a piece of bark and got stuck in her intestine. She has IBS issues so i just assumed she was not feeling well, but 5 days later she stopped eating and had to rush her to the ER in Santa Cruz. They did emergency surgery on her that evening and was in ICU for 3 days. This cost me over $8,000 and submitted my claim to healthy paws and had been reimbursed my policy 80% within 3 days and over the holidays. I even got an email from the customer service team asking for an update. LOVE THEM

Insurer: Healthy Paws

By: Robbi

Useful
January 04, 2021

Healthy Paws was the BEST decision I ever made!

I did extensive research on various policies when I purchased Healthy Paws coverage for my puppy seven years ago. I have not regretted my Healthy Paws decision. My dog, Phoebe, recently experienced serious seizures which required a neurology consult. The insurance claim process is easy and I received my reimbursement check within 2 weeks of my claim. Amazing.

Insurer: Healthy Paws

By: Lori

Useful
January 04, 2021

Trupanion is exceptional.

Trupanion is exceptional. They Handel claims immediately and live up to their coverage amounts. As a pet owner it is comforting to know when you make a claim, you will be treated fairly and quickly. Thank you Trupanion.

Insurer: Trupanion

By:

Useful
January 04, 2021

Quick Return for Money

I appreciated the fact that I got my money quickly.

Insurer: Trupanion Canada

By:

Useful
January 04, 2021

Filing Claims - easy process!

It was very easy to file claims online, and the response time was fairly quick!

Insurer: Trupanion

By:

Useful
January 04, 2021

I've had a very positive experience with Trupanion.

I've had a very positive experience with Trupanion. I've been a customer for approx. 8 years and unfortunately this year I had to use your services. During an emotional time, it was such a comfort to know financially I was covered. Thank you.

Insurer: Trupanion

By:

Useful

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