Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quality care provided for me and my pet
I am a certified veterinary technician and have worked in emergency animal medicine for the past 11 years. I am no stranger to emergencies. However when my personal pet, an 8 month old puppy " Racket" fell ill with a 105.9 fever and landed in the emergency room, and was admitted to the ICU I saw emergency from a different angle. We initially did not know what was wrong and the differential list included canine distemper, meningitis, and other very scary life threatening illnesses. I had to sign a $5000.00 estimate a week before Christmas for her work up, and hospitalization. Luckily we came to a pneumonia diagnosis quickly and she was started on IV antibiotics, and fluids. Healthy Paws was there for me the whole time. I called panicked after she was admitted about money and was reassured of my policy, I easily submitted my claims via the Healthy paws application, I recieved Emails updating me on the progress of my claim, and despite it being the holiday season, 2 weeks after she was home, and my claim had been submitted, I recieve an Email that my insurance claim check was on the way. Not only that I recieved Emails from real life humans checking to see how Racket was doing after her hospitalization. Healthy Paws has proven to be a vital part of my pets veterinary care and I will be insuring all future pets with them as well. Not to mention I have reccomend all my friends get it as well. Thank you Healthy Paws!!
Insurer: Healthy Paws
By: Melissa
So far trupanion has lived up to what is advertises it does.
So far trupanion has lived up to what is advertises it does. I have not been caught up in any ready tape thus far. Let's see what happens with this claim. In a nutshell it was pleasant to get a person on the phone Sunday afternoon at 4pm.
Insurer: Trupanion Canada
By:
Trupanion exceeds expectations
Super fast and easy. My reimbursement was exactly what I calculated it to be and it was in my account a week before I expected it. Trupanion is one of the best decisions I have made for my dogs.
Insurer: Trupanion
By:
Affordable and Easy Claims Process
Would definitely recommend Trupanion! Quick and easy claims process and very affordable. I sent 3 claims Dec. 28th, 2020 and received my reimbursement check January 5th, 2021.
Insurer: Trupanion
By:
Great experience
claim was processed and approved before I even left the vet clinic. Can't get any better than that.
Insurer: Trupanion
By:
Easy claims process fair decisions and clearly documented information about coverage eligibility.
Easy claims process, fair decisions and clearly documented information about coverage eligibility. Occasionally it can take a bit longer to get escalated responses/troubleshooting done, but staff is helpful and does get everything addressed eventually. I have worked with other pet insurance companies previously and even with the occasional delay in response time Trupanion is light years ahead in ease of use, clarity of policies and timely reimbursement.
Insurer: Trupanion
By:
Excellent service fast claim payments.
Excellent service, fast claim payments. Speak with a real person when you call customer service!
Insurer: Trupanion
By:
Did not submit claim, claim was opened
I did not submit a claim. However some how, a claim was submitted and rejected. Therefore I had no experience with the claim aside from receiving an email one was opened and another email that it was rejected. I submitted no claim to Trupanion.
Insurer: Trupanion
By:
Insurance didn’t really get used and there’s too many guidelines to follow when it comes to pet treatment.
Insurance didn’t really get used and there’s too many guidelines to follow when it comes to pet treatment. Not all was covered when we did have to take our dog in.
Insurer: Trupanion
By: