Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


January 18, 2021

We have been very happy with Healthy Paws!!!!

We have found Healthy Paws to be very easy to work with. Claims are settled quickly! I wouldn’t have a dog without a major medical insurance plan! You never know what tomorrow will bring!!!

Insurer: Healthy Paws

By: Roxie

Useful
Verified January 18, 2021

Trupanion is the BEST!

Trupanion is very FAST on returning your claim amount to you. Their website is very easy to file a claim. I HIGHLY recommend them!

Insurer: Trupanion

By: Susan

Useful
January 18, 2021

Very pleased with Healthy Paws

I had pet insurance for 14 years with a previous pet. When I got a new puppy I looked into the same insurance. The rates were astronomical and so many common dog illnesses were omitted. I did my research and found Healthy Paws. I am so thrilled with this company! Customer service is tops, turnover once claim is received is only a few days. My guy has had a few situations that needed surgery or hospitalization, and I am so happy with the amount covered. This company is awesome!

Insurer: Healthy Paws

By: susan

Useful
Verified January 18, 2021

Appeal Paid

Initially, our claim was denied, but upon calling and speaking to a very sweet rep, they overturned the decision and paid the claim. I've been extremely pleased with the service and true commitment to the wellness of my pet.

Insurer: Trupanion

By: Kelly

Useful
January 18, 2021

Don't waste your money

Waste of money. Submitted claim for well pet visit over a month ago. Haven't even received any acknowledgement of the claim being received. Called twice and was told things were slow due to covid. Policy states claims are processed in 3 to 5 business days. I can understand things are slow, but a month later? Certainty arent slow in charging my credit card every month for the premium. I will be looking for a new insurer.

Insurer: AKC

By: Steven

Useful
January 18, 2021

Healthy Paws was quick in responding, made process easy and paid claim with no hassles.

Luna needed emergency surgery for blockage in her intestines on Christmas Eve. We submitted the vet invoice after the surgery and getting her home and Healthy Paws was right on it. We received updated email informing us about the status of the claim and when to expect a result. They responded when they said they would and covered the claim in full subject to our deductible and appropriate deductions (we have an 80% policy). I never had pet insurance before and didn’t know what to expect but this experience could not have been more professional, caring and complete. Luna is doing great now and back to her old self!

Insurer: Healthy Paws

By: Ted

Useful
January 18, 2021

Breath of fresh air

What a wonderful experience! And this is with an insurance company! I work as an advocate for pediatric families and try to help them navigate their insurance companies so I was skeptical about my reimbursement claims. However, Healthypaws made the entire experience extremely easy. I almost couldn't believe it. And on top of that they reached out to see how Snickers was feeling after his emergency anesthesia and endoscopy. How kind is that? Again from an insurance company! Not surprisingly I was responsible for 80% minus my deductible and office visit. After an almost $4500 vet bill it was a godsend to get some help. We knew puppies would be expensive but we are happy for the extra help during this challenging time. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Michelle

Useful
January 18, 2021

Completed in a timely manner.

Completed in a timely manner.

Insurer: Trupanion Canada

By:

Useful
January 18, 2021

Excellence Achieved.

I was astounded by how quickly Trupanion responded to the Claims I submitted, via the Vet. They also were fast in answering the Vet's question as to whether the Ultrsound would be covered. In addition, the reimbursement cheque arrived within a week of the claime being submitted...most efficient. Trumpanion did an excellent job, via email, in informing me of the status of my claim.

Insurer: Trupanion Canada

By:

Useful
January 18, 2021

Our first claim experience

We had a couple of questions we need answering on the phone and both times so helpful and finally our claim was able to be submitted by our vet which was so convenient .

Insurer: Trupanion Canada

By:

Useful

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