Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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incredible!!!
If I could give them 11 stars, I would! Healthy Paws has truly amazed me. I was in complete fear that they might drop me after my 10.5yr Labrador became very ill and had to undergo a liver biopsy, which included a 3 night stay at a costly ER vet.... I had heard stories from people with other pet insurance that were dropped when these big ticket expenses came up, but Healthy Paws stuck with me the whole way!! Their online portal is extremely easy to use. I uploaded my invoices in a matter of seconds. My claims were reviewed within 1-2 days, and my reimbursement checks arrived very quickly. Knowing they were covering a lot of the costs gave me huge peace of mind and the ability to focus my attention on my dog, and making the best health choices for her regardless of price. She's now doing better than ever! I was also very touched to get a personal email from someone at Healthy Paws saying how sorry they were to hear about my dog's illness, and wondering how she's doing. That little bit goes a long way in showing top notch customer service.
Insurer: Healthy Paws
By: AnneMarie
Super Easy and quick reimbursement!
Recently my dog Charlie had her second TPLO surgery - this is a procedure that is over $4K where I live. Healthy paws paid for the first one after I submitted the full medical history for charlie, which took me a while to get. For the second one, I was reimbursed 90% as my policy says within 2 days right into my bank account. They were super helpful and caring, even reached out after her surgery and they paid to say that they hoped she was doing good. They even knew it was her 2nd one! It wasn't an automated email. It was nice to have the personal touch. I highly recommend them.
Insurer: Healthy Paws
By: Mark
Very Satisfied
I am disturbed at some of the negative feedback I see here. I have had 3 of my pets insured with Pets Best for over 2 years now. Over the last 6 months, my dog developed Inflammatory Bowel Disease and required multiple vet visits and specialist appointments, and also a long hospitalization. I filed all the claims in accordance with the guidelines provided and had absolutely NO PROBLEMS. The claims ended up totaling thousands of dollars and Pets Best was very helpful to get everything done. Wait times on the phone are a bit long, but once you get through the reps are very kind and helpful. I would recommend Pets Best. They helped save my dog's life and prevented a financial mess for us. It's well worth it!
Insurer: Pets Best
By: James
Best insurance!
We are new dog owners and everyone recommended getting insurance because goldendoodles are known to get into a lot of trouble and eat everything that they shouldn't! I was unsure whether to do it or not because I hate having a monthly fee for something I might not use. But boy am I glad that I did! We have already had to use the insurance multiple times and my puppy is only 8 months old! It has been extremely easy to submit claims through the app and I am reimbursed quickly. A representative from Healthy Paws has even reached out to check on my Rosie since she's had a lot of stomach trouble lately. They are caring and helpful. We are VERY satisfied with Healthy Paws!
Insurer: Healthy Paws
By: Sarah
I don't know what I could have done with out Trupanion
I had hoped to never have to use the policy but after having owned 4 Shelties before Cetan and not having health policies for them I decided to get one for Cetan. He was the picture of health and a very playful and active Dog. His disease came out of nowhere and slowly and my vets had to perform many different and expensive tests to find out the cause. Now it looks like the current medication may cure him but only time will tell. The medication has some side effects but is the one with the least side effects of all. My Vet had information pamphlets in her office from 3 different companies and Trupanion had the best ratings and recommendations of them all. So I decided to try them. I'm glad I did, I would rather have paid my premiums every month for all of my Dogs and never have had to use the insurance. But Trupanion was there to help us. Everyone I talked to on the phone was very kind and helpful and that helps in times of uncertainty when my pet was looking very ill. Handling my claims online was easy and the payments were sent to me very quickly. Trupanion has better coverage than some of the human health insurance policies I have had and I have to say I owe my Dogs life to Trupanion.
Insurer: Trupanion
By: Cody
Great coverage at low cost
Our springer had to have ligament surgery on her leg and at 14/mo we saved close to $1000 out of pocket. Customer service was very helpful over the phone when i had questions about filing her claim, and they even sent a hand written get well card after our phone call and followed up with us to check in a few weeks later.. Our recently adopted beagle mix had been covered prior to this, so we were very familiar with the coverage ins and outs. The attention to detail ive received for both dogs has been great. I would suggesg you make sure you understand how much standard vaccinations and vet care costs annually before choosing a plan, and whether there are low cost vaccination clinics near you.. Claims take slightly over a month to process, but if you've met your deductible, and explain/show your vet your plan, many will give you an invoice instead if you direct your reimbursement to go the the vet office directly.
Insurer: Hartville
By: ALYSSA
Excellent!
Excellent processing and paying claims!
Insurer: Trupanion
By:
I have used Trupanion for years the service and coverage is great.
I have used Trupanion for years, the service and coverage is great. I have recommended to many folks.
Insurer: Trupanion
By:
I've had another competitor's pet insurance for another dear pet for 13 yrs and it was never an easy process to things submitted and approved in comparison to Trupanion.
I've had another competitor's pet insurance for another dear pet for 13 yrs and it was never an easy process to things submitted and approved in comparison to Trupanion.
Insurer: Trupanion
By: