Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified May 12, 2021

Super efficient and quick!

Submitted the paperwork while in the parking lot of the vets office and was approved before even getting home. Had the reimbursement in my account the next day.

Insurer: Lemonade

By: Alyssa

Useful
Verified May 12, 2021

Easy

It’s so easy and flexible to use! Claims get approved very quickly.

Insurer: Lemonade

By: Miranda

Useful
Verified May 12, 2021

Ear infections are preexisting conditions.

Trupanion refuses to cover ear infections as preexisting conditions. In other words, because my puppy had an ear infection before I purchased my policy, Trupanion refuses to cover any subsequent ear infection, no matter how much later or unrelated to the earlier infection. Even after my vet sent an appeal letter to explain that the subsequent infection was unrelated to the original infection, I've still been denied coverage. Save your money. These people are a nightmare to deal with.

Insurer: Trupanion

By: Jag

Useful
May 12, 2021

Humans Should Have This Kind Of Coverage!

I've had 2 cats covered with Healthy Paws for 5 years now. I'm jealous of the kind of coverage that my cats have, and wish that I could get the same kind of healthcare for myself in America. They've NEVER failed to pay exactly what my plan says they're supposed to pay. I've racked up some exorbitant bills over the years, and Healthy Paws have been a life saver.

Insurer: Healthy Paws

By: Debby

Useful
Verified May 12, 2021

Pet insurance that works

Fast excellent service. Had an agreed reimbursement in days

Insurer: Trupanion

By:

Useful
May 12, 2021

Reality equals what the policy says!

Trupanion took away the stress of making the medical decisions around the care for our kitten, Winnie. Communication was excellent, timely, and detailed so we knew what to expect out of pocket. Direct billing by the vet hospital was also a true benefit of our policy. We would recommend Trupanion to anyone who has or is bringing a pet into their home.

Insurer: Trupanion Canada

By:

Useful
Verified May 12, 2021

Trupanion "Rocks the Pet World"!

Always top notch excellent service that is handled professionally, expeditiously, effectively and affording the most gratifying business healthcare dealings I have ever experienced. Filing claims are stress free with immediate reimbursement to my checking account - In my opinion, Trupanion "Rocks the Pet World"! Thank you for helping me care for my little boy Bandit!!

Insurer: Trupanion

By:

Useful
Verified May 12, 2021

Great pet insurance

Claims are processed quickly

Insurer: Trupanion

By:

Useful
Verified May 12, 2021

Our claim experience

Easy to file. Trupanion immediately processed our claim. Of course we’d prefer to never make any claims, but it’s nice to not encounter difficulties when it’s needed.

Insurer: Trupanion

By:

Useful
May 12, 2021

Great coverage. Love the direct billing.

Coverage was required for an emergency vet visit. Direct billing and the process was so easy. Of course I wish amount I have to pay out of pocket was less, but very pleased with the service.

Insurer: Trupanion Canada

By:

Useful

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